Duty Manager / Maintenance Officer - Sunshine Marketplace We are reimagining the way Australians live, work, and play.
We own and manage some of the most recognisable and loved retail destinations across Australia.
We're evolving our portfolio into destinations that offer a broad selection of retail, residential, and office spaces.
Through our diverse portfolio, data-led decision-making, and nationwide development pipeline, we do things differently.
Role Purpose The key purpose of the Duty Manager/Maintenance Officer is to work closely with the Operations Manager(s) to maintain the general upkeep of the centre(s) and to ensure a safe environment for retailers, customers, and the general public whilst maintaining the highest level of stakeholder engagement during late night trade, weekends, and public holidays.
The Duty Manager/Maintenance Officer will undertake any tasks as required via centre request or Vicinity maintenance system that they have the capability to perform safely in accordance with Vicinity policies and legislative requirements.
This would include but would not be limited to: Repair and maintenance of internal and external structures, carparks, signage, road works, and gates.
Maintaining maintenance and servicing of retailer facilities within centre including staff toilets & loading docks.
Maintenance and presentation of centre malls & public facilities.
Ensuring centre lighting maintained internal & external.
Assist with Centre minor capital expenditure program.
For more substantial works, the Duty Manager/Maintenance Officer will ensure that suitably qualified contractors are engaged to carry out any maintenance and repairs.
The Duty Manager/Maintenance Officer will consistently and effectively: Actively promote OHS within the workplace.
Ensure customer and retailer safety.
Ensure quality of work completed and time effectiveness of work.
Ensure maintenance costs are within budgeted levels.
Provide input into continuous improvement of relevant procedures & policies.
What Will You Bring? You will have previous experience in general maintenance tasks coupled with excellent communication and problem-solving abilities.
You will have a sound knowledge of Health & Safety and have had previous experience coordinating contractors within a maintenance environment.
You are known for your responsiveness and efficiency to all maintenance activities and your positive attitude, which allows you to play a critical role in enhancing our customer experience.
You will be an influencer with strong negotiation skills with the ability to manage and resolve conflict effectively.
You will have a demonstrated understanding of safety, health, and environmental management.
You will have strong knowledge of retailer management coupled with centre operations (tenancy delivery, safety, and security).
You will be known for your capability to problem-solve in high-pressure situations and have a proven track record of delivering results through collaboration with others.
What Will Success Look Like? You are always adaptable in your approach and responsive to the needs of your stakeholders.
You are proactive, organised, and efficient in everything you do.
You proactively seek out new and innovative ways to resolve problems and improve customer outcomes.
Why Vicinity? Our benefits program focuses on creating an awesome place to work in which our people are rewarded and recognised.
This includes: Flexible working options.
Birthday leave & purchased additional leave.
$1,000 worth of VCX securities rewarded for eligible team members.
Internal mentoring program.
Generous Parental Leave.
We live and work by our values of Respect, Integrity, Customer Focus, Collaboration, and Excellence.
They are the foundation to everything we do and provide us a north star with which we can shape meaningful places where communities connect.
At Vicinity, we embrace and celebrate diversity and are committed to creating an inclusive work environment where we attract, retain, and develop our people regardless of gender identity, ethnicity, sexual orientation, disability, and age.
Applications are encouraged from all sectors of the community and we strongly encourage applications from the Aboriginal and/or Torres Strait Islander community.
To be eligible to apply for this position, you must have existing, relevant Australian work rights.
At the later stages of the recruitment process, the shortlisted candidate/candidates will be required to undergo a Criminal History Background/Police Check as a mandatory part of the process.
Additional qualification checks may also be required dependent on role and level.
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