Executive Manager - Practice Excellence, Domestic And Family Violence

Executive Manager - Practice Excellence, Domestic and Family Violence
Posted: 06/09/2024
Closing Date: 05/10/2024
Job Type: Permanent - Full Time
Location: Melbourne
Job Category: Community Services and Development, Voluntary, Charity & Social Work
Safe Steps is the only 24/7, family violence response centre in Victoria, providing a "state-wide entry point" for victim-survivors of domestic and family violence. Services include information and referral, crisis response, specialist family violence risk assessment, safety planning, Webchat, and access to supported crisis accommodation.
Our vision is safety, support and respect for all victim-survivors of domestic and family violence.
Our practice is trauma-informed and guided by evidence. We provide services to all victim-survivors and recognise that most of our work is dedicated to the needs of women and children which reflects the gendered nature of domestic and family violence.
Executive Manager Practice Excellence, Domestic and Family Violence
will be responsible for specific projects and quality improvement activities to support accreditation, requirements of contractual service agreements and our service expansion initiatives.
INTERESTED? APPLY TODAY!
If this sounds like the role for you then click on the 'Apply Now' button below.
Please note:
Your application will not be considered unless you provide a cover letter responding to the key selection criteria (maximum 2 pages of text) and a brief Resume.
Applications will be assessed as they are received. We reserve the right to close the application period early if a suitable candidate is found.
Applications must be submitted through the Safe Steps Jobs Portal unless another accessible method has been discussed.
Job Description
SALARY:
$140,000 + Super + Salary Packaging benefits
CONTRACT TYPE:
Permanent Ongoing
NUMBER OF PLACES:
1
KEY RESPONSIBILITIES
Professional practice
Provide authoritative best practice advice and guidance to staff, based on evidence and, where applicable, professional standards.
Provide complex client case/conditions consultations and support.
Facilitate Complex Case Panel sessions, professional supervision and training.
Ensure the Quality Framework, Practice Manual, systems and processes within Safe Steps are up to date and fit for purpose.
Monitor SLA's, KPI's and other metrics as a way of measuring service quality.
Support the development of evidence-based models/programs/research for new/modified services.
Participate in accreditation readiness activities.
Quality and Service Improvement
Ensure that Quality and Practice Frameworks reflect best practice and are fit for purpose across Safe Steps.
Drive a culture of continuous quality improvement and lead activities to improve service quality and client experience.
Supervision, Training and Professional Development
Develop, enable and facilitate a professional supervision model across Safe Steps.
Drive service-related training and professional development.
Support student internships and placements.
Other
Perform other duties consistent with the position where required and/or requested by management from time to time, especially specific projects aligned to SLA's, research, grant funding and/or changes in legislation/regulation.
Implement strategies to ensure a welcoming and safe environment for all clients and staff, including those from the LGBTIQ+ community, CALD, Aboriginal and Torres Strait Islander and people with disabilities.
Engage in continuous quality improvement (CQI) to enhance service delivery and governance, ensuring inclusivity and equity.
Collaborate with services to provide comprehensive support for the LGBTIQ+, CALD, Aboriginal and Torres Strait Islander and Disabilities Communities.
Complete mandatory and other training as required.
Adhere to all organisational policies and procedures, including all workplace health and safety measures.
Desired Skills and Experience
KEY SELECTION CRITERIA
Degree in Psychology, Social Work, or other relevant qualification or equivalent experience.
Knowledge of and experience in a service delivery environment for family violence issues, crisis interventions, mental health, relationship, and child abuse.
Expertise in developing policies, programs, training to support staff deliver high-quality service, and maintaining framework documents.
Extensive practice supervision experience, both individual and group.
Demonstrated experience in leading people to outcomes and driving a positive culture.
Demonstrated project and program management experience.
Demonstrated ability to monitor quality indicators and adjust practice in response.
Willingness to commit to the living expression of Safe Steps values; Integrity, Diversity and Empowerment.
Experience in promoting diversity, inclusion, and equity within an organisation.
Understanding of the unique challenges faced by priority groups including the LGBTIQ+ community and strategies to address them.
A current Victorian Drivers Licence.
A current Working with Children Check or willingness to acquire one.
Willingness to undergo a National Police Check.
IMPORTANT INFORMATION
While Safe Steps reserve the right to exercise an Equal Opportunity Exemption in certain circumstances (H135/2022), Safe Steps values and encourages diversity, inclusion, and equity in all our services, programs, and practices.
This position is designated under the Multiagency Risk Assessment and Management framework (MARAM) Identification (Tier 3 & 4) level which requires mandated MARAM Family Violence Screening & Identification training and VACCA MARAM Identification responsibilities.
Safe Steps is an organisation committed to an inclusive and accessible workplace for all. We strongly encourage applications from Aboriginal and Torres Strait Islanders, people with disabilities, those from diverse cultural, linguistic, and religious backgrounds, all ages, LGBTQIA+ people, and those with a diversity of experiences.
Safe Steps is a child safe organisation and is committed to ensuring the safety and wellbeing of all children, at all times. All Safe Steps services, programs and practices are in compliance with Victoria's Child Safe Standards.
Safe Steps recognises that risk management, and the sound and effective implementation of a risk management strategy with associated tools and plans, is a key process in a best practice framework at all levels of the organisation.
Safe Steps is committed to the principles of continuous quality improvement (CQI) in all aspects of its operations, service delivery and governance.
All offers of employment are subject to satisfactory background checks including a National Police Check, Working with Children Check, disclosure of previous or current disciplinary action, referee checks, proof of eligibility to work in Australia and qualification checks.
Where background checks are not to the satisfaction of Safe Steps in its absolute discretion, the offer of employment may be retracted or terminated.
If you are offered employment with Safe Steps, you will be required to disclose full details of any pre-existing injuries or illness that may be affected by the work and/or undergo a health assessment.
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