Location: South West Region | Warrnambool
Job type: Full time
Organisation: Department of Families, Fairness and Housing
Occupation: Administration/Secretarial
Reference: VG/DFFH/COPL/379808B
The Department of Families, Fairness and Housing (DFFH) works hard to create equal opportunities for all Victorians to live a safe, respected and valued life.
Our areas of focus are child protection, housing, disability, the prevention of family violence, multicultural affairs, LGBTQI+ equality, veterans, women and youth. The work we do benefits thousands of Victorians, particularly those who are disadvantaged and vulnerable.
We work in a variety of community-based settings, including people's homes, residential facilities and secure settings across metropolitan, rural and regional Victoria.
We are committed to developing and supporting a workforce that is well equipped and highly motivated. All jobs can be worked flexibly, and we encourage applications from Aboriginal and Torres Strait Islander people and people from diverse backgrounds and abilities.
If you're having any trouble viewing this ad and would like it or any attachments in an accessible format (such as large print), please don't hesitate to get in touch with the contact person listed on the ad.
THE ROLE
The Wimmera South West Area, Client Support & Housing Services Team, is looking for a passionate individual who is committed to delivering exceptional service and leadership to a small reception services team located in Warrnambool and Portland.
In this role you will be a key co-ordination point for clients, members of the public and our internal teams, ensuring that our reception services meet the highest standards of privacy, human rights and client satisfaction.
You will have the opportunity to develop your skills in a dynamic and supportive work environment, advancing your career opportunities in a client centred public service organisation.
ACCOUNTABILITIES INCLUDE
Effectively manage and improve office processes and maintain corporate information systems for records management, financial information, fleet management, client payments and ministerial correspondence as required.
Answer queries, provide timely advice and take follow up action as required, including correctly redirecting incoming mail and queries.
Arrange meetings and conferences, including coordinating papers, organising venues, catering, agendas, taking minutes and follow-up actions and making travel and accommodation arrangements.
COVID-19 VACCINATION
The department strongly recommends (but does not mandate) that employees maintain their COVID-19 vaccination status in accordance with current
ATAGI (Australian Technical Advisory Group on Immunisation) advice , given their individual circumstances. As of June 2023, DFFH does not require evidence of COVID-19 vaccination status.
HOW TO APPLY
All VPS employees (and ex-VPS employees with extended access to the Jobs and Skills Exchange website) MUST apply via the
Jobs and Skills Exchange
portal.
Applicants are encouraged to apply online. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.
Applicants are required to submit a CV and Cover Letter (max 2 pages) outlining their suitability to the role in line with the Key Selection Criteria.
Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process. Preferred candidates will be required to complete pre-employment screening, including a national police check and misconduct screening.
Please apply to submit your interest in this position.
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