Australian Portable Toilets is seeking a Sales Administrator/ Customer Service to build customer relations, process orders and quotes through our system, and handle any associated calls, such as ETAs or the need for further information.
About us Australian Portable Toilets was established in 2011 and is a fast-growing, medium-sized manufacturing company.
Our brand new head office and manufacturing facility is based in Pakenham with branches in Sydney and Brisbane.
We are a manufacturer and wholesaler of a wide range of mobile sanitary products including portable toilets, showers, luxury toilet trailers, biodegradable deodorisers, and vacuum tanks.
Our products support the hire and rental, building and construction, event management, farming, and government industries nationally and internationally.
About the role This position is responsible for managing administrative duties to ensure our customers receive the products, provide customer support and advice on our range of products, prepare customer quotes, and follow up.
Reporting to the Group Sales Manager, this is a diverse role working across multiple functions in support of sales activities, order processing, and customer service via phone and email.
This is a full-time position based at our Pakenham head office and manufacturing facility.
About you You will have a proven track record in customer service and administration and will be able to communicate and relate to all levels.
You will be a confident and motivated professional with a positive, client-centric approach.
When applying for this position, please demonstrate the following criteria: Proven administrative, data entry, and data management skills with an eye for detail.
Strong Excel, Word, and Outlook skills.
Excellent organisational and time management skills.
Ability to learn and gain detailed product knowledge.
Able to work autonomously whilst still being a strong team player.
Ability to work within a small office and team yet willing to take on additional duties as needed with a sense of ownership.
High levels of professionalism, integrity, and reliability.
Positive and flexible approach, being able to adjust to changing demands.
What we offer Competitive hourly rate and flexible work hours.
Modern office and facilities.
Opportunities for ongoing training and professional development.
A supportive and collaborative team environment.
Apply now to join our team as a Sales Administrator/ Customer Service and be a part of our exciting growth journey.
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