Our Armstrong Creek service is a 126-place service, recently assessed in Meeting in all 7 Quality Areas. We are at more than 80% occupancy and looking for our next Service Manager to step in take on this Service into the next chapter. You will be supported by a long-standing Busy Bees 2 IC and a large team of more than 28 staff. At Busy Bees we put the Service Managers in the centre of all we do making sure you are supported to OWN your service and lead your team to Gold Standard. All Service Managers get a minimum of 4% above award because you Matter and Make the difference to our team, families and children experience with Busy Bees. Key Duties: Leadership & Team Support: Build collaborative relationships with stakeholders; inspire and mentor educators; foster a culture of growth, continuous improvement, and professional development. Operational Oversight: Manage daily operations, including checklists, service documentation, regulatory compliance, budgeting, and resource management to ensure a smooth-running service. Educational Quality: Guide educators in effective teaching practices aligned with National Quality Standards; support reflective practices and continuous improvement in the educational program; facilitate family engagement. Compliance & Safety: Maintain compliance with childcare regulations and National Quality Framework; conduct audits, ensure up-to-date policies, and oversee safe, effective work practices. Staff Management: Oversee recruitment, staff morale, performance evaluations, and training; maintain ratios and ensure a supportive work environment. Community Engagement: Handle inquiries, encourage parent involvement, and establish positive connections with the community, industry, and regulatory bodies. Key Skills & Knowledge: In-depth knowledge of EYLF, NQS, and relevant regulations to ensure compliance and high-quality practices. Proven leadership skills to inspire and manage a cohesive team, optimizing performance and retention. Strong operational capabilities in staffing, budgeting, and resource management. Effective communication skills for engaging with families, staff, regulatory bodies, and the community. Experience in conflict resolution, fostering positive relationships, and creating an inclusive environment. Proficiency in management software, with a commitment to ongoing professional development. Key Qualifications & Licenses: A current and valid Working With Children Check or ability to maintain one. First Aid Certificate including training in asthma and anaphylaxis. Current & valid Australian Work Rights. Key Benefits we offer for joining our Hive: Higher Salary: Competitive, above-award salary, negotiable to meet your needs. Bonus opportunities: Access to our BEEs Bonus program for Service Managers, paid quarterly. Uniform & Laundry: Get a Laundry allowance and annual Uniform Allocation. Childcare Fee Discount: Generous staff discount on childcare gap fees. Technology and Resources: Available at your fingertips to support and enhance your work experience. National Support Network: Connect with Service, Area, and Regional Managers across Australia to build your professional support network. Pedagogy and Compliance Partner: Dedicated support to assist with implementing pedagogical approaches to foster effective learning experiences and skill development. Learning & Development: Access to accredited training programs through Busy Bees partnered registered training organisation (RTO) to support continuous professional development. Talent Exchange Program: Opportunity to participate in the Busy Bees global Talent Exchange Program (TEP) - Canada was 2023, we are excited to see where we are heading in 2024. Employee Assistance Program: Access to Busy Bees' amazing EAP for any support you need. If this sounds like a role that you could dive into and take ownership of, please submit your resume via the APPLY button which will direct you to our internal application site. You can also explore our vacancies and send us your interest via an Enquiry Form on our Careers Page ( For further questions, contact us on 07 3632 1***. Come join Busy Bees, where we give children the BEST START in life, and take the next step into a career you can be proud of! #J-18808-Ljbffr