Line of Service
Internal Firm Services
Industry/Sector
Not Applicable
Specialism
IFS - Human Capital (HC)
Management Level
Associate
Job Description & Summary
A career in People Operations, within Business Services, delivers transactional and strategic support across the entire human capital lifecycle. You'll focus on helping the local offices in driving the Firm's people strategy, creating a unique people experience for each individual, and supporting our Firm-wide values by working with the core competencies that measure and drive individual and Firm-wide success in the marketplace.
Our Human Resources teams support initiatives and programmes across 8 enablement teams; Talent Acquisition Enablement, Deployment Enablement, Talent Enablement Center, Third party Enablement, People Operations Enablement, Mobility Enablement, People Technology, People Operations Delivery and Solutions CoE.
Third Party Enablement provides operational support to the US & Mexico firms. The role will interface daily with our clients, vendors and current and former staff in a professional manner that is consistent with PwC's brand and values.
To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.
As an Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:
Invite and give in the moment feedback in a constructive manner.
Share and collaborate effectively with others.
Identify and make suggestions for improvements when problems and/or opportunities arise.
Handle, manipulate and analyse data and information responsibly.
Follow risk management and compliance procedures.
Keep up-to-date with developments in area of specialism.
Communicate confidently in a clear, concise and articulate manner - verbally and in the materials I produce.
Build and maintain an internal and external network.
Seek opportunities to learn about how PwC works as a global network of firms.
Uphold the firm's code of ethics and business conduct.
Basic Qualifications
Minimum Degree Required: High School Diploma
Minimum Years of Experience: 1-2 year(s) of relevant experience
Preferred Qualifications
Degree Preferred: Bachelor's degree
Preferred Knowledge/Skills
Demonstrates thorough level abilities and/or proven record of success as a team leader in the following areas:
Understanding of the People Operations Third Party Enablement Programs and Services as well as how TPE fits into the firm's overall talent acquisition strategy;
Possessing the ability to work both collaboratively and independently while leading a team in the delivery of a Compliance centered book of business including, but not limited to: Employee and Client Background, Contract Review, Invoicing, etc.;
Influencing and building consensus with internal and external stakeholders to develop and implement policies and protocols, controls, and continuous improvement of operational processes;
Utilizing knowledge of Human Resources strategy, policies, and systems to include operating with a 'People First' mindset prioritizing the growth, development, well-being and diversity of thought and experiences of our people;
Possessing knowledge of operational measurement and effectiveness while managing those metrics;
Developing and maintaining working relationships internally, externally across various levels;
Overseeing the development and application of high-quality learning opportunities for team members;
Driving process improvement and change management protocols;
Coordinating operations, compliance or systems support solutions with coaches and key stakeholders to drive development while implementing appropriate solutions in support of Firm and/or LoS/Segment Human Capital and business requirements;
Demonstrating proficiency with Microsoft Office
Nice to have:
Alteryx, PowerBI, Tableau, Workbench, People Path and ServiceNow knowledge;
Identifying and leveraging internal and external industry knowledge;
Displaying prior experience managing projects and economics; and,
Oral and written proficiency in English required.
Education
(if blank, degree and/or field of study not specified)
Degrees/Field of Study required:
Degrees/Field of Study preferred:
Certifications
(if blank, certifications not specified)
Required Skills
Optional Skills
Desired Languages
(If blank, desired languages not specified)
Travel Requirements
Available for Work Visa Sponsorship?
Government Clearance Required?
Job Posting End Date
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