Peppers Silo, 89/91 Lindsay Street, Invermay, Tasmania, Australia Req Friday, 22 November 2024Peppers Silo Hotel is an inspiring $30 million redevelopment of the Kings Wharf grain silos in Launceston, Tasmania. The nine-storey hotel consists of 108 rooms, including 52 in the barrels of the former silos, and overlooks the nearby tourist drawcards of Seaport, Royal Park, the Tamar River Basin, and Cataract Gorge. On our ground floor, you will find Silo Day Spa, and Level 1 you will find Grain of the Silos offering dining experiences across the restaurant, café, and Woody's Bar where local produce is at the heart of all creations. Launceston, the largest city in northern Tasmania, is a gastronomic hub and offers a diverse range of wineries, distilleries, markets, and art galleries to explore during your downtime.PurposeAs Assistant Manager, you will take the lead in orchestrating the Front Office Team, creating unforgettable guest experiences while maintaining a high level of team energy. Each day in this position promises opportunities where you connect with various departments, coordinate team engagement, oversee staff, expertly manage guest feedback, and swiftly resolve any challenges that arise.Primary ResponsibilitiesTake the helm and guide the hotel's day-to-day operations with expertiseLead the Front Office Team like a mentor, nurturing their growth and skill-building in a supportive atmosphereCollaborate with guests, extending a helping hand to find solutions for any challenges that may ariseContribute to roster planning and preparationEmbrace authenticity and let your unique self shine in every shiftSkills and ExperienceDemonstrated expertise in Hotel Front Office Operations, marked by a vibrant track record of assuming leadership roles as a senior GSA, Team Leader, or SupervisorProficiency in using reservation and property management systems is a plusAbility to multitask and thrive under pressure, fuelled by epic organisational and time management skillsMasterful in the art of both the written and spoken communicationCapable of embracing a flexible rotating schedule, including nights, weekends, and public holidaysBenefitsALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide!Family & Friends Discounts - Available on a range of accommodation, services, and events for those who mean the most to youAccor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide staysLearn Your Way - Support your career development with access to Accor's industry-leading training platforms, Accor Academy and TypsyBuild Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwideWorldwide Opportunities - We are a world-leading hotel operator! With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your careerAt Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.Everyone has a story and we want to learn yours. We invite you to APPLY NOW.