Advisory Solution Consultant - Partnerships & Channels Full-time Employee Type: Regular Region: APAC - Asia Pacific Work Persona: Flexible or Remote It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work.
Fast forward to today — Service Now stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500.
Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.
But this is just the beginning of our journey.
Join us as we pursue our purpose to make the world work better for everyone.
As a member of our Partner Solution Consulting ANZ team, you will be responsible for and have a major impact on our future success by supporting key partners; driving their sourced business with Service Now across all workflows.
You will build propositions based on the Service Now platform and solutions in collaboration with the aligned partners.
The role requires a mix of strategic hands-on technical and consultative skills and experience to go wide and deep on solution development and solution positioning during a partner's sales cycles.
You will closely collaborate with product-line sales and industry experts to help build scalable enablement programs and communities.
What you get to do in this role: Support the partner as a technical and domain expert of the Service Now platform and solutions.
Lead discovery workshops to help the partner determine customers' challenges and provide product demonstrations to align our solution with customer needs.
Answer product feature and technical questions from partners and Service Now colleagues.
Guide strategic programs in the partner such as key customer accounts.
Provide feedback to product management about product enhancements that can address customer needs and guide additional value.
Share and learn best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team.
Stay current on competitive analysis and market differentiation.
Support marketing events including executive briefings, conferences, user groups, and trade shows.
To be successful in this role you have: 7+ years of pre-sales solution consulting or sales engineering experience.
Experience as a vendor working with partners or as a partner.
Proficiency with the Service Now platform or technical expertise with cloud software solutions.
Experience working collaboratively with product management, product marketing, partners, and professional services.
Partner management skills, including pipeline building and working with wider Sales counterparts to promote execution excellence.
Willingness to travel, as necessary.
We approach our distributed world of work with flexibility and trust.
Work personas (flexible, remote, or required in office) are categories that are assigned to Service Now employees depending on the nature of their work.
Equal Opportunity Employer Service Now is an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law.
In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations We strive to create an accessible and inclusive experience for all candidates.
If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance.
Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.
S.
Export Administration Regulations (EAR), Service Now may be required to obtain export control approval from government authorities for certain individuals.
All employment is contingent upon Service Now obtaining any export license or other approval that may be required by relevant export control authorities.
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