Marketing Operations Manager Department: AR Marketing Planning and Operations Division: Australia Retail Location: Melbourne About Us At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.
About the Role As a Marketing Operations Manager in our Australia Marketing team, you'll play a key role in helping to optimise the operational efficiency and strategic effectiveness of the team.
This pivotal role is designed to enhance marketing processes, oversee recruitment and hiring initiatives—including the development of comprehensive position descriptions—and manage sophisticated workflow systems.
You will also be responsible for the seamless onboarding of new staff, meticulous operational management, and stringent risk and compliance oversight.
You will work in close collaboration with the Marketing Operations Lead and the General Manager of Marketing, Australia.
This role demands a high degree of organisation, proactivity, and exceptional communication skills to effectively address the dynamic needs of the marketing team.
Role Type: 6-month Fixed term contract Role Location: Melbourne Work Hours: Full-time What will your day look like? As a Marketing Operations Manager, you will be responsible for: Providing strategic oversight and comprehensive management of the recruitment process from initiation to successful completion.
Spearheading recruitment efforts, including crafting detailed position descriptions and managing the hiring pipeline to ensure timely advertising of roles.
Directing internal communications with Senior Executives and the entire Marketing team.
Managing and facilitating new starters for onboarding, ensuring all relevant technology and systems are set up accurately.
Enhancing operational methodologies and driving continuous process improvements.
Ensuring compliance protocols are completed within the function.
Resolving matters related to the hiring process while fostering a positive work environment.
Streamlining and refining marketing processes to ensure maximum efficiency and effectiveness.
Managing daily operations, ensuring alignment with the strategic objectives of the team.
What will you bring? To grow and be successful in this role, you will ideally bring the following: Extensive experience in a Marketing Operations role (or similar) Demonstrated experience working in a large matrix style organisation Proficient in all Windows Microsoft programs, especially Excel and Power Point, Adobe Suite, and Jira Excellent communication skills with the ability to build relationships Strong interpersonal skills to work effectively with stakeholders at all levels Effective change management skills to identify, prepare, and implement change High degree of professionalism Strong Ways of Working experience Excellent time-management skills with a problem-solving attitude Proactive team player, able to work well under pressure Customer-focused with a commitment to exceptional service You're not expected to have 100% of these skills.
At ANZ, a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we'd love to hear from you.
So why join us? From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.
But it's not just our customers who'll feel your impact.
You'll feel it too.
Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.
We're a diverse bunch at ANZ in different roles, different locations, doing different things.
That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'.
We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.
At ANZ, you'll be part of an organisation where the different backgrounds, perspectives, and life experiences of our people are celebrated.
We're committed to building a workplace that reflects the diversity of the communities we serve.
We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself.
If you're a candidate with a disability or access requirement, and have an enquiry about the support provided, please let us know on your application or visit ANZ Accessibility and Inclusion Programs for alternate contact methods.
To find out more about working at ANZ, visit https://www.anz.com.au/careers.
You can apply for this role by visiting ANZ Careers and searching for reference number 81587.
Job Posting End Date #J-18808-Ljbffr