Wesfarmers Health was formed in March 2022, with the acquisition of Australian Pharmaceutical Industries (API). Our supporting portfolio of brands includes Priceline, Priceline Pharmacy, Soul Pattinson Chemist, Clear Skincare Clinics, InstantScripts and SILK Laser Clinics.
About us:
Since our humble beginnings in 1910, we've grown from a small co-operative of three pharmacies to a national organisation and one of Australia's leading health, beauty, and wellness companies.
The Wesfarmers Health includes 73 company-owned Priceline stores, 396 Priceline pharmacy franchise stores and 89 Clear Skincare clinics and is also a wholesale distributor of pharmaceutical goods. In 2023, the Health division expanded its digital and medical aesthetics offering with the acquisitions of telehealth provider InstantScripts, as well as the SILK Group, who operates a network of around 140 wholly-owned, joint venture and franchised clinics. The division employs more than 3600 team members.
About the role:
Due to an internal promotion, we're looking for an innovative and detail-oriented Business Analyst who is passionate about delivering high-quality digital solutions that enhance the customer experience.
As the B2B Digital Business Analyst, you will bridge the gap between business needs and technology solutions. Your primary responsibility will be to gather, analyze, and document business requirements, collaborate with cross-functional teams, and drive improvements in our digital processes and customer experiences. You are someone who excels in dynamic, fast-paced environments, collaborating closely with stakeholders to uncover needs and drive digital transformation.
We offer hybrid working, with our office located in Docklands close to Southern Cross Station and a tram stop directly in front of our building for an easy commute on office days.
What you'll do:
Requirements Gathering : Conduct workshops, collaborate with stakeholders, and document detailed business and functional requirements to support digital projects.
Data Analysis : Analyze data to identify patterns, trends, and insights, providing data-driven recommendations to improve digital processes and strategies.
Solution Design : Work with cross-functional teams to design digital solutions that align with business goals, ensure optimal user experiences, and evaluate technical feasibility.
Collaboration : Engage with internal teams, including IT, legal, finance, and external stakeholders such as pharmacy customers and suppliers, ensuring the successful delivery of digital projects.
What you'll bring:
Proven experience as a Business Analyst, Product Owner, or Product Manager.
Demonstrated skills in requirements gathering, data analysis, and solution design.
Proficiency in data visualization, reporting, and user experience (UX) design.
Experience with business process modeling, risk assessment, and digital project delivery.
Ability to work effectively within Agile teams, collaborating with designers and developers.
Strong written and verbal communication skills, with the ability to document business and technical requirements clearly.
Adaptability to handle evolving project scopes and changing requirements.
Bachelor's degree in Management, Finance, Computer Science, Technology, or Engineering.
Why us?
A fantastic work culture based off our four Ways of Working - Be well, Show You Care, Make it Better and Act Now.
Flexible working that is balanced with our organisational need to create connections and enable collaboration.
Ongoing professional development and career opportunities across the Wesfarmers Health Division and the broader Wesfarmers Group.
Access to employee benefits across Wesfarmers including team member discounts at Bunnings, Kmart, Target, Officeworks, OnePass, Priceline and Clear Skincare Clinics.
'We Love Your Work' recognition program. Team members can recognise their peers, team or other business units, with winners taking part in our annual awards.
Novated leasing options with discounted onsite parking.
Access to our Employee Assistance Program (EAP) - available to all team members and their immediate family members, 24/7, 365 days a year.
Beautiful outdoor terrace for work and recreation.
Food, coffee and health & wellbeing facilities onsite including a free fully equipped gym.
Dedicated end of trip facilities (cycle racks, showers, lockers).
This is an opportunity to join a highly regarded and established company offering excellent career prospects and team member benefits. Wesfarmers Health is also committed to supporting the Workplace Gender Equality Agency requirements. For more information about Wesfarmers Health please visit wesfarmers.com.au/our-businesses/wesfarmers-health.
Aboriginal and Torres Strait Islander Applicants
Wesfarmers Health aims to become an employer of choice for First Nations Australians, through investments that attract, empower and retain First Nations team members within our stores, distribution centres, clinics and corporate offices. As part of the Wesfarmers group, we provide authentic support through a diverse range of programs and initiatives, designed to empower you on your journey towards personal achievement and professional advancement.
STRICTLY NO AGENCIES.
We kindly request that recruitment agencies refrain from contacting our leaders directly, or submitting candidates for this position. We believe in building direct connections with potential team members, fostering a deep understanding of their skills, and aligning them with our unique organizational culture.
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