TELUS Health and Life Works have recently come together to leverage the power of technology and our caring cultures to further progress our shared goal of building a healthier and friendlier future for all.
As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.
This role provides administrative and billing support to the billings team and internal customers.
Responsibilities Manage and respond to billing queries via telephone and email from internal customers.
Action allocated emails and queries from the inbox and escalate when needed.
Manage standard set up and maintenance of customer information in the system.
Schedule invoices in the system – contract fees, chargebacks, and disbursement.
Process assigned approved credit requests and re-issue invoices accordingly.
Process change requests for particular invoices (e.g.
Change of invoicing person, PO numbers, invoice text, etc).
Action change requirements during Mid-month and EOM invoicing run.
Handle any ad hoc billing requests.
Where permitted by law, company employees must be fully immunized to access a TELUS Health office or customer premises.
Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies' Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.
About Us Being part of the team at TELUS Health is more than a job; it's a career-defining experience.
It allows you to do innovative and meaningful work with talented and collaborative teams.
It's an opportunity to improve businesses and lives by building healthier, happier workplaces.
And it's a chance to build genuine, long-term relationships along the way.
A place to experience more Find the support and encouragement to consistently push boundaries and deliver impactful solutions.
Our collaborative culture means your ideas will be heard and your hard work will be rewarded.
You will be leveraging our world-leading technology, products, clinical services and passionate team members to revolutionize access to health care and wellbeing, and drive remarkable experiences for the benefit of all the clients and individuals we serve around the world.
Talented people who care Coming to work each day is an opportunity.
It's a chance for you to work with a multidisciplinary global team of nearly 10,000 smart and driven members whose passion for their work matches your own, resulting in helping create a healthier future for everyone.
Work that matters Make a difference in the lives of our clients and their employees every day – by providing meaningful solutions in more than 160 countries, that help people and businesses perform at their best by delivering both digital innovation and clinical services to improve total physical, mental and financial health and wellbeing across the full spectrum of primary and preventative care.
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