Join a dynamic team and lead transformational change management initiatives. Fixed-term to July 2025 - immediate start subject to availability. Attractive remuneration package, flexible hybrid work environment. About Us We're looking to give customers and employees great experiences. We are committed to becoming a truly customer-centric organisation. This role is all about shaping our future through the implementation of a major business transformation. Through innovation, collaboration, leadership and technology, we are realigning how we work together to enhance the customer experience. A little bit about the role You will be a member of a small team of change experts with responsibility for delivering on our change strategy and vision, ensuring that a disciplined change management approach is applied to projects across our organisational transformation. With a sizeable change agenda, you'll have the opportunity to work across our Core Oracle Implementation. Whilst there is a system component to this transformation, our key to success is our people and enhancing the ways of working. You will have access to skilled Organisational Development practitioners and programs to support the implementation of this work. You will leverage your expertise in change management to enhance our organisational change maturity. You will help provide our Executive Leadership team with visibility on our capacity for change so they can make informed decisions to minimise the risk of change fatigue. You are highly skilled at establishing and maintaining strong relationships and can communicate across a diverse audience through a variety of platforms. Expertise and proven track record in applying change management principles, methodologies and tools: developing change impact assessments, stakeholder management, communication and training plans essential. Your ability to find your feet easily in an ambiguous/evolving environment will be key to success. Council experience is desirable. Employment Requirements Applicants must have the right to work in Australia. Preferred applicants will be required to undergo a National Police Record Check. How to apply Please submit your application online by 11:59 pm 7 November 2024. All applications must be made via the online portal; no applications direct to the hiring manager or from recruitment agencies will be considered. The City of Boroondara is committed to providing systems that are accessible to as many people as possible. We understand that this portal may not meet the needs of people who rely on Assistive Technology or have other diverse requirements. If you have any difficulty using our recruitment system, please do not hesitate to contact People Culture and Development on (03) 9278 4401 or to allow us to help in any way we can. Council recognises the benefits of a diverse workforce for its employees and customers. To ensure equity of access to employment opportunities, Council encourages applications from underrepresented groups including people who are from an Aboriginal and Torres Strait Islander background, people from different ages, abilities, gender identities, sexual orientation and cultural backgrounds. If you require any additional support or adjustments regarding interview arrangements, please advise the contact listed above in advance. Council is a child safe organisation and as such, some positions may require the incumbent to hold a Working with Children Check. Working Together We are currently undertaking an exciting project that will see a transformation in the way we work and the way we serve our customers. Implementation of the Boroondara Customer First Program will provide a customer centric model of service delivery that includes technological innovation, process improvement and business system renewal - we value your input and look forward to our journey ahead. #J-18808-Ljbffr