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About the Role: We are seeking a strategic and dynamic leader to join us as Chief Commercial Officer (CCO).
In this critical role, you will be responsible for driving global revenue growth and expanding our market presence.
You will shape the future of a category-defining company, leading our commercial strategy and fostering a high-performance culture across sales, marketing, and partnerships.
Our enterprise-grade Saa S solutions are creating significant value, and we have already signed three of the top four banks in Australia, along with many leading fintechs globally.
As we make a considerable impact in the financial services sector, your role will be pivotal in acquiring new enterprise business and understanding the needs of our ideal customers.
Working closely with the VP Growth and the Head of Marketing, you will empower our commercial team to achieve our ambitious growth targets.
Key Responsibilities: Lead and expand high-performing teams across sales, marketing, and customer success.
Develop and execute a commercial strategy that drives significant revenue growth and global market expansion.
Cultivate a culture of accountability and high performance, focusing on customer outcomes, deal success, and long-term sustainability.
Build a sustainable pipeline, targeting a 2x-3x increase in annual recurring revenue (ARR), and manage opportunities through our CRM system (Hubspot).
Ensure thorough deal interrogation, aligning deals with long-term goals and driving measurable results.
Build and nurture strong relationships with key stakeholders, including customers and partners.
Collaborate across functions to align product development, marketing initiatives, and customer feedback.
Provide regular performance updates, reporting on key metrics such as sales growth, pipeline health, and customer retention.
Develop and implement business plans to achieve year-on-year revenue growth of at least 30%-50%, while setting and tracking meaningful OKRs and KPIs.
Empower your sales team through structured training and tactical coaching.
Lead high-stakes negotiations and meetings with decision-makers, including C-suite executives.
Oversee the preparation of proposals and RFP responses.
Generate significant momentum in the enterprise market, driving expansion into new regions and sectors.
Work closely with business leaders on sales forecasting, market analysis, and product strategy to ensure alignment with market demands.
Minimum Requirements: In a previous role you have: Proven success in scaling sales and marketing teams in a high-growth Fin Tech or Saa S environment, achieving substantial revenue growth.
Implemented strategic go-to-market plans that resulted in significant revenue increases or entry into new international markets.
Built and led high-performance teams, instilling a culture of ownership, accountability, and data-driven decision making, while managing your own quota.
Played a key role in deal interrogation and pursuit, ensuring alignment with strategic goals and achieving at least a 30%-50% year-on-year revenue growth.
Engaged with senior executives, customers, and partners to deliver solutions that enhanced customer satisfaction and reduced churn.
Thrived in fast-paced environments where innovation and adaptability were essential to success.
Experience with MEDDIC, Value Selling, Challenger, or SPIN methodologies, demonstrating tangible results.
Department: Sales Locations: Melbourne Remote Status: Hybrid Remote Contact: Marcus Dykes, Talent Acquisition Manager – People & Culture About Frankie One: At Frankie One our goal is to help scale fintechs and financial institutions alike by providing seamless access to the global ecosystem of identity and fraud solutions.
Our customisable orchestration platform, coupled with access to all global tools in one place, delivers unparalleled customer experiences.
In order to do that, over the last four years we have created a unique culture focused on high performance, accountability, being frank - essentially where Frankies can thrive and our customers can feel confident that they are compliant.
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