Work type: Part Time (Permanent) 22.50 hours per week Schedule: Positions cover shifts 24 hours a day, seven days per week as required About us Dorevitch Pathology is part of Healius Limited, one of Australia's leading healthcare companies.
Healius is synonymous with quality, affordable and accessible healthcare for all Australians.
It has an expansive network of pathology laboratories, collection centres and diagnostic imaging centres.
Through this footprint and its 10,500+ people, Healius provides specialty diagnostic services to consumers and their referring practitioners.
Healius provides quality healthcare services that are easily accessible and cost efficient, while supporting the coordination and continuity of quality patient care.
About the role We are seeking an individual who is highly motivated to become part of a passionate and engaged team.
Your key responsibilities will include, but not be limited to, the following: Communicating with medical staff, both onsite and off-site.
Answering enquiries, coordinating courier and medical centre collections, and assisting with pathology results.
Handling calls from collectors in the field, addressing questions specific to test inquiries, and managing calls in a busy call centre.
Working on weekends as required, with full training provided.
Maintaining customer confidentiality.
Liaising with laboratory staff.
About you To be considered for this position, you will need to have a great blend of skills, including: Sound typing/data entry skills (approximately 50 wpm with 98% accuracy) Previous experience or knowledge of medical terminology is preferred Excellent verbal and written communication skills, including the ability to liaise with individuals at all levels of an organisation A willingness to adhere to departmental and organisational policies and procedures Must be a cohesive and contributing member of the team and display positive attitudes towards achieving outcomes Strong time management, interpersonal and organisational skills Excellent telephone manner Strong customer focus and general office skills Sound knowledge of Microsoft Office Suite Benefits and Wellbeing As part of working for Healius, you will have access to a range of benefits including: A marketplace of exclusive discounts and vouchers from leading Australian and online retailers.
Corporate health insurance discounts, banking benefits and novated leasing consultations.
An e-learning platform with access to a library of courses and learning paths.
An Employee Assistance Program dedicated to employee health and wellbeing provided by professional coaches.
Fitness Passport – access fitness centres across Australia at a subsidised rate Career growth opportunities across the Healius network Being a part of a large ASX-listed organization focused on delivering positive outcomes to all Australians Our commitment to diversity and inclusion Dorevitch Pathology is an equal opportunity employer committed to creating an inclusive workplace.
We seek to recruit from diverse applicants and create teams with skills, perspectives and experiences that complement each other at work.
We welcome suitably qualified applicants regardless of age, ethnicity, socio-cultural background, disability, sexual orientation or gender identity.
Dorevitch Pathology is committed to providing a safe working environment and taking all reasonably practicable steps to ensure that its people and the community are protected against vaccine-preventable diseases.
The Australian Immunisation Handbook lists the immunisations recommended for health care workers.
How To Apply Please click the 'Apply Now' button to complete the pre-screening questions and submit your application.
If you would like further details please email We are a 2024 Circle Back Initiative Employer – we commit to respond to every applicant.
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