Customer Service Officer

The Company A leader in their field with products that have a range of diverse applications and are custom made to meet every solution. Highly regarded and successful already, this company is enjoying a period of significant growth and the future is bright. The Role Reporting to the Team Leader, this role will see you providing exceptional Customer Service and assistance to an existing portfolio of clients. A desire for growth and a can-do attitude are key for this role, as there is huge potential for career development within the company. Providing frontline communication and support to external customers Responding to customer's queries in a positive and professional manner Data entry into ERP systems and updating spreadsheets. Management of invoicing and processing orders Build strong relationships with regular customers Skills And Experience Recent Customer Service experience in a product related environment Order processing experience Excellent attention to detail with a high degree of accuracy A strong customer focus with the attitude "nothing is too much trouble" Confident problem solving skills with the ability to build relationships with internal and external stakeholders Experience with SAP or Dynamics or Pronto highly regarded Benefits Central location to the north-west Mentorship, development and growth opportunities Product discounts + staff incentives Growing business continuously investing and exploring new markets Company Culture Secure corporate organisation, with strong company values of integrity. A company that is truly committed to its people, who are passionate about their team members, company, and their customers. #J-18808-Ljbffr