Customer Support Manager - Highton Gardens Care Community

Highton Gardens Care Community, 209 South Valley Road, Highton, Victoria, Australia
Req #827
Monday, 19 August 2024
At Opal HealthCare, we know that companies don't succeed, people do.
Opal Healthcare is Australia's largest residential aged care provider, with 132 Care Communities and over 20,000 team members nationwide. Our values of
C ompassion,
A ccountability,
R espect and
E xcellence are at the heart of everything we do.
All applicants will be contacted for an interview as soon as possible.
Role requirements and responsibilities:
Based @ Highton Gardens Care Community
Experience in Hotel / Duty or Property Management is welcome
Management of customer enquiries, conduction of site tours
Management of sales pipeline to improve conversion rates
Implementing sales programs to improve uptake of additional services
Monitoring service standards and customer feedback
Reception and other administration duties where required
At Opal HealthCare we are dedicated to our purpose to bring joy to those we care for. In joining Opal, you will have access to a range of
benefits
including:
Work/life balance
with flexible work hours – opportunity to work casual or permanent shifts
Dedicated
mentoring & internal/external career development programs
to build and accelerate your career - such as Nurse Graduate programs, Emerging Leadership Programs, Senior Leaders programs and more via our very own
Opal Healthcare Academy
Sponsored study & training along with Scholarship opportunities
of up to
$15,000
for further education & training through local & national University, TAFE & RTO partnerships
Paid parental leave : 5 weeks for primary carer & 4 weeks for non-primary carer + receive additional 5 weeks of leave upon returning to work after 3 months
Employee Referral Program
– earn up to
$5,000
in incentives for inviting your friends to work
Internal & external training programs
National secondment opportunities
to diversify your experience
Sector leading training, systems & innovation
Please note all applicants must be willing to complete a pre-employment medical, police clearance and NDIS worker's clearance.
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