Enterprise Services Manager, Public Sector Professional Services - ASEAN
Job ID: 2587437 | Amazon Web Services Singapore Private Limited
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.
As a Consulting Sales Leader / Enterprise Service Manager (ESM), you will manage the working relationship with key customers, and develop / execute a long-term Professional Services strategy within the accounts. You will be a trusted advisor for our customers, and you will be responsible for all aspects of business development, relationship development, delivery oversight and program management.
Key job responsibilities
Long term development of Cloud Strategy for Global / Public Sector customers
Engage with customers to understand their business drivers and application portfolio
Identify and develop specific opportunities; and supporting business cases
Deal shaping, including estimations, deal pricing, contract negotiations and closing
Planning and implementation of a portfolio of projects, including budget and deliverable responsibilities; and mitigation of delivery risks and issues
Overseeing delivery of projects in account, ensuring high quality delivery
Act as single person of contact for Customer executives, developing trusted relationships
Educate customers on AWS services and translate those into a clear business value proposition
BASIC QUALIFICATIONS
IT consulting/management experience, with demonstrated IT Cloud Transformation experience in customer-facing roles
Experience working with large multi-national or public sector organizations as the Consulting Services lead, Account and/or Relationship Manager
A proven track record of managing and delivering large-scale enterprise IT projects
A proven track record in managing Executive Customer relationships and key business stakeholders
Experience with contract and statement of work development
PREFERRED QUALIFICATIONS
Experience in IT Cloud Transformations
Enterprise Architecture Frameworks (e.g. TOGAF, Zachman) and identifying the relationships between business services, information, applications and global infrastructure assets
Enterprise IT management frameworks (e.g. COBIT, ITIL) and Enterprise cybersecurity management frameworks (e.g. ISO27001, NIST CSF)
Broad enterprise systems technology experience including IaaS / virtualization technologies, SAP, Oracle, and custom applications
Knowledge of local Government policies relating to procurement, data management and cybersecurity
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
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