JLL empowers you to shape a brighter way . Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world-class services, advisory, and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers, and find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades, or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. What this opportunity involves: Delivery of the Facilities Team's services to operate and maintain the client Portfolio with a focus on the Commercial tenancies. This includes the Head Office (Melbourne) as well as tenancies in Sydney, Wollongong, Brisbane, and Adelaide. A snapshot of day-to-day duties required: Proactively develop and manage the relationship with the occupier and client to ensure service delivery expectations are exceeded to facilitate works. Responsible for the delivery of customer and property services to a portfolio. Key stakeholder for a relocation of the client's head office including setting up all requirements to ensure it is operationally ready. Carry out building inspections and complete associated reports within the governance time frame for the allocated portfolio. Ensure compliance with regulations/requirements of client contract and all facilities procedures. Manage administration and organisation of information for analysis and presentation to the senior management team. Assist with any duties as assigned by the leadership team on an as-needs basis. This may include the temporary management of the retail portfolio. Proactively contribute to the effective and efficient running of the allocated portfolio/facilities, and share ideas for continuous improvement. Liaison with facilities vendors, coordinate facilities works as and when required in conjunction with client and Base Building Management. Learn and understand the operational and technical requirements of the elements of the site(s) for which JLL is responsible. Ensure that current contracts are maintained to provide necessary supplies and services. Assist in ensuring compliance with statutory regulations on fire, health, and safety standards to maintain a safe and compliant environment. Deliver and support facilities-related projects in line with agreed budget or works plans, ensuring close interaction with affected business units. Adhere to JLL's business conduct by ensuring compliance with the firm's guidelines, procedures, and strategies. Proactive management and monitoring of Help Desk/service outputs to achieve or exceed standards against agreed key performance indicators and service level targets and report regularly to key stakeholders or as agreed. Actively encourage an environment that supports teamwork, cooperation & performance excellence across the portfolio. Sound like you? This is what we are looking for: Experience working in a fast-paced environment and managing client expectations. Background in Health & Safety & Engineering. ISO Qualified. Can undertake Compliance safety checks to adhere to industry standards/regulations. Capital Project management experience. Analytical skills and good problem-solving skills. Strategic mindset and leadership skills. Excellent reporting experience. What can you expect from us? You'll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you... As an organisation, we don't just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity and building an inclusive workplace. This is why, for more than a decade, we continue to rank among the World's Most Ethical Companies. We support applications from all underrepresented groups, including Aboriginal and Torres Strait Islanders, LGBT+, people with disabilities, and people of all ages, religions, and races. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce. Apply today, quoting job reference number: LMREQ88104 Location: On-site – Melbourne, VIC #J-18808-Ljbffr