Financial Crime Operations Manager - Institutional Banking Role can be based in Sydney (Parramatta) or Melbourne Full-time role (Monday-Friday) How will I help? The Financial Crime Surveillance (FCS) team is part of Westpac's Risk Division and is responsible for detecting, deterring and fighting financial crime.
This role is part of the first line of defence for financial crime related risks such as anti-money laundering, sanctions, KYC and customer due diligence.
As the Financial Crime Operations Manager, you will oversee a team responsible for the day-to-day operations of financial crime prevention activities, specialising in institutional banking.
Your role will involve managing and optimizing the effectiveness of financial crime operations, including investigating, and mitigating risks related to money laundering, terrorist financing, and other financial crimes.
You will ensure that all operational processes adhere to regulatory requirements and institutional policies, driving the team towards achieving high standards of compliance and risk management.
Your day to day will look like: Lead and Manage Team: Oversee, mentor, and evaluate a team of financial crime analysts, ensuring high performance and professional growth.
Financial Crime Prevention: Develop and implement strategies to improve detection and prevention of financial crime for institutional banking customers.
Stakeholder Engagement: Engage with Relationship Managers and divisional teams to ensure effective customer due diligence and strong process coordination.
Drive Operational Excellence: Apply Active Operations Management principles, analyse KPIs, and execute remediation plans to optimize business performance and achieve operational goals.
Ensure Compliance and Safety: Maintain compliance standards, manage risk profiles, develop service level agreements, and promote a safe working environment through effective adherence to procedures and incident reporting.
What do I need? Proven experience in managing a team and overseeing financial crime operations within institutional banking.
At least 2 years experience in a managerial role.
Experience within institutional banking and knowledge of corporate and institutional banking products and services.
You will possess knowledge of financial crime typologies for institutional banking products and services i.e.
trade finance, foreign exchange markets, corporate lending facilities etc.
Strong knowledge of financial crime regulations and compliance requirements.
Understanding of overall business processes, support systems and tools.
Ability to utilise business metrics to manage operations and drive efficiency.
Demonstrated experience in relationship building and management for internal stakeholders.
What's it like to work there? We are a collaborative team of passionate people with a shared vision to make a difference for our customers, our communities and each other.
At Westpac, making a difference means creating impact, unlocking our own and each other's passions, and transformative success stories to create better futures together.
We'll empower you to shape your career path.
Through personalised upskilling, mentoring, and training opportunities, you're in control of where you start and how you'll grow.
As an equal opportunity employer, we are proud to have created a culture and work environment that values diversity and flexibility – and champions inclusion.
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At Westpac, we're all about creating a supportive culture and ensuring our workplaces, branches, products, and services are accessible and inclusive for everyone—our customers, employees, and the wider community.
If you're interested in discussing workplace flexibility, please feel free to mention it in your application.
We invite candidates of all ages, genders, sexual orientation, cultural backgrounds, people with disability, neurodiverse, veterans and reservists, and Indigenous Australians to apply.
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