Government Relations Adviser

Policy, Planning & Regulation (Government & Defence)
As a financial ombudsman, we are a for-purpose organisation that provides a free service for individuals and small businesses. We listen to and work with our customers and their financial firms to find solutions to complaints which have gone unheard or unresolved. This is your opportunity to make a difference.
Job Description
As our new Government Relations Adviser, you'll play a vital role in supporting our Senior Adviser to build and maintain relationships with key government stakeholders. This is your opportunity to be at the forefront of financial policy and regulation, ensuring AFCA's voice is heard where it matters most.
We value diverse experiences and perspectives in our team. Whether you come from a background in government, policy, communications, or financial services, we're keen to hear from you. Your unique insights could help shape the future of financial dispute resolution in Australia.
Typically, in this role you will:
Develop strategic approaches for engaging with government and political stakeholders
Prepare high-quality briefings and materials for senior leadership and parliamentary appearances
Monitor the political landscape to identify opportunities and risks for AFCA
Manage issues referred by members of parliament, including constituent concerns
Collaborate with internal teams to ensure consistent external stakeholder engagement
Qualifications
To be successful in this role, you will need:
Tertiary qualifications in public policy, political science, or a related field
Extensive experience in government relations and stakeholder engagement
Demonstrated experience in policy analysis and development
Sound experience in preparing high-quality briefings and reports
The ability to communicate complex information clearly and persuasively
To apply:
If you are passionate about how we drive fairness in the financial sector and are looking for an organisation that values the human in all of us, we encourage you to apply – even if you don't meet every single criterion.
We encourage applications from people of all ages, cultures, abilities, sexual orientation and gender identities. We strive to provide a recruitment experience that's fair, inclusive and accessible. If you have any specific accessibility requirements, please reach out to the recruiter who is managing this process or email us at [email protected]. We also offer flexible working at AFCA and as such even if a role is advertised as full-time, we invite conversations around other working arrangements and would still encourage you to apply.
AFCA is a 2024 Circle Back Initiative Employer - we are committed to responding to every applicant.
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