Job Description - Guest Services Assistant (240000 HL) The Opportunity Are you ready to make your mark as part of our Global Operations Team? Then you've come to the right place.
At White & Case, we'll support you, give you responsibility and welcome you as an integral member of our diverse, international team from day one.
As a Guest Services Assistant you will play an important role in providing our clients with a distinctive client experience.
Guest Services works closely with other Business Services teams to ensure a high-quality and effortless experience that sets us apart from our competitors.
You will have the support and resources to enhance your skills to provide World-Class Service at White & Case.
The Guest Services Assistant will work closely with our Office Operations Manager and be responsible for ensuring our facilities are always immaculate and that both meeting rooms and communal staff areas are clean, tidy, and set up ready for use by internal and external clients as required.
You will be a strong team player, actively seeking to improve working processes, anticipate needs and taking the next step.
At White & Case, we foster a collegial working environment where partners are friendly and accessible, and colleagues always supportive and open to questions.
Key Responsibilities Setting up meeting rooms/function spaces for meetings and events.
Taking tea and coffee orders, preparing, and delivering to room.
Clearing rooms upon completion of a meeting or event, rearranging furniture, and making sure the space is clean and tidy for the next meeting/event.
Assisting with the co-ordination of video conference and conference call set up.
Keeping front of office and back of office kitchens/staff break out areas clean and tidy.
Covering reception when Receptionist is not there.
Ordering, maintaining and restocking office supplies.
Assist Office Operations Manager and back of office team in General Office administration or other ad hoc requests as required.
The skills and attributes we are looking for You are a professional, well presented, customer service orientated individual with a background in hospitality and a strong passion for customer service.
Ideally, you will also have: 2+ years of proven working experience in a hospitality/customer service role Barista license (preferred) RSA (preferred) Solid communication skills both written and verbal.
Ability to be resourceful and proactive in dealing with issues that may arise.
Ability to organise, multitask, prioritise, and work under pressure.
Ability to be flexible and work overtime for special program events.
What we offer When you join us, you'll be working directly with partners, business leaders and many other inspiring colleagues across our global network of offices.
We live by our values—to be pioneering, united and human—and we believe that you'll experience them from your first day.
We will give you the support and development opportunities that will help you achieve your potential.
We believe that consistent high performance merits reward and support.
Our compensation package reflects your calibre as a Guest Services Assistant, and our benefits are designed to support your changing needs and priorities across different life stages.
About White & Case We are a global law firm with longstanding offices in the markets that matter today.
Our on-the-ground experience, our cross-border integration, and our depth of local, US and English-qualified lawyers help our clients work with confidence in any one market or across many.
Since our arrival in Australia in 2016, our Australian practice has grown to 34 partners and 100+ lawyers across Sydney and Melbourne.
Our teams work with clients in every state of Australia, across the Asia-Pacific region and around the globe on all aspects of the energy, infrastructure, power (including renewable energy) mining & metals sectors, and on high-profile public market and private equity M&A transactions.
How to apply Interested? Please apply by submitting your CV for further consideration.
We are committed to creating a diverse and inclusive workplace and encourage applications from all ages, cultural backgrounds, First Nations communities, genders, sexual orientations, as well as people who have family or carer responsibilities.
We encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself.
If you are a candidate with a disability, let us know how we can provide you with additional support.
For further assistance or queries regarding this opportunity please reach out to the Recruiter name.
Note to recruitment agencies: Our internal Recruitment team are responsible for all end-to-end lateral recruitment processes.
All agencies must sign White & Case terms of business, which are office specific.
Candidates submitted by an agency without terms of business agreed with the appropriate office, and/or outside of our online application tracking system, will not be considered a formal introduction.
Any applications and CVs sent directly to White & Case Partners and employees will not be accepted as formal introductions.
If you have any questions, please contact the APAC Recruitment Team.
When engaging with agencies, we are supported by our preferred suppliers.
Primary Location Australia-Melbourne Expected Workplace: Onsite Job Posting Aug 8, 2024, 7:51:03 AM Refer a friend for this job Tell us about a friend who might be interested in this job.
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