Are you an innovative leader with a passion for developing and implementing policy initiatives that have a real impact? Are you passionate about driving impactful change in a dynamic market? Are you ready to apply your leadership and strategic skills to meaningful and challenging work? If the answer is yes – then WE NEED YOU! We are looking for someone with extensive experience in policy and communications to join our extraordinary and close-knit team at EWOV.
Who we are: The Energy and Water Ombudsman (Victoria) (EWOV) is a not-for-profit, independent and impartial dispute resolution service.
We proudly provide Victorian energy and water consumers with free, accessible, and informal dispute resolution.
Your new role and team: As the Head of Public Affairs, you will play a vital role in developing, implementing and managing EWOV's policy initiatives and communication strategies in a fast-paced, highly dynamic policy environment.
You will report to the General Manager – Legal, Regulatory and Public Affairs, helping to build and maintain relationships with key stakeholders, and be responsible for leading EWOV's internal and external communication strategies.
In this role, you will lead a team of policy advisers, analysts and communication specialists as part of a wider multidisciplinary team.
You will use your unique perspective and data from across energy and water markets to develop insights, analysis and strategic advice for internal and external audiences, including the Ombudsman and Senior Leadership Team.
This position offers full-time hours, with potential consideration for part-time arrangement for the right candidate.
What you'll bring: To be successful in this role, you'll bring: Bachelor's degree in policy, law, business administration, communication, marketing or a related field Extensive experience in policy and communications, preferably in the energy or water sectors Experience in managing regulatory or policy projects An in depth understanding of the way in which policy is made and the ability to influence policy decision making Senior experience with internal and external stakeholder engagement Familiarity with the energy and water regulatory environment Excellent communication, negotiation and interpersonal skills, with a focus on building and maintaining relationships Senior experience in developing and overseeing strategic communications, both external and internal Exemplary written and verbal communication skills including ability to adapt style to different audiences.
Understanding of the role of Ombudsman schemes and alternative dispute resolution A proven team leader Ability to work effectively in cross-functional teams and manage multiple projects simultaneously Strong strategic thinking capability and a proactive approach to problem solving.
What makes working with us great: There are so many great things about working with EWOV, here's some of our benefits: Truly flexible and hybrid ways of working with life-friendly hours Generous leave entitlements including six weeks annual leave, birthday leave, anniversary leave, end-of-year closure leave, community giving leave & 18 weeks of gender-free paid parental leave Centrally located office in Melbourne CBD close to public transport Inclusive team culture that supports each other, collaborates and innovates We live and breathe wellbeing with a varied program with something for everyone.
How to apply: If you are passionate about finding a role where you can really make a difference and be part of a dynamic industry, we encourage you to apply – even if you don't meet every single criterion.
Please send through your CV and a brief cover letter outlining how you meet the selection criteria and responding to the questions below, either via Seek or via email to by 22 October 2024.
We will be reviewing applications and may commence interviews prior to the closing date, so please apply as soon as possible if you'd like to be considered.
We are committed to ensuring that we truly represent the Victorian community that we serve, and encourage applications from people of all ages, cultures, abilities, sexual orientation and gender identities to apply.
If you have any accessibility needs or require us to adapt our application and recruitment process to suit your needs, please let us know at .
We also encourage flexible working at EWOV and as such even if a role is advertised as full-time, we invite conversations around other working arrangements and encourage you to apply.
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