To make life better for people in small business, their advisors, and communities around the world by rewiring the world of small business by making it seamless, simpler, and smarter.
Sales and Customer Success
Full-time
Hybrid | Melbourne, VIC, Australia
Mid Level · A role for someone with some well-developed knowledge and skills they can bring to the role and team. Typically within 2-5 years of experience.
Xero is a cloud-based accounting software platform for small businesses with over 2.7 million subscribers globally. Through Xero, small business owners and their advisors have access to real-time financial data any time, anywhere, and on any device. Xero offers an ecosystem of over 1,000 third-party apps and 300 plus connections to banks and other financial partners.
About the Role
As the Head of Sales Operations for ANZ, you will play a pivotal role in driving the success of our businesses in the ANZ markets while maintaining close connectivity with our global operations. You will be responsible for leading a high-performing team, managing operational efficiency, and providing strategic insights to optimize our GTM strategies. Your focus will be on driving revenue growth, enhancing customer experience, and delivering results.
What You'll Be Responsible For
Generate new sales opportunities and move them through the funnel by drafting outreach messages and sequences, and identifying the needs of customers.
Efficiently navigate the CRM and other operational tools to create, update, retrieve, and understand information about accounts and opportunities.
Identify opportunities to enhance processes and resources that enable team performance and time spent with prospects or customers.
Skills You'll Need
Focuses on outcomes and the steps it takes to achieve them.
Critical thinking.
Identifies and synthesizes patterns and trends amongst various sources of information to reach a meaningful conclusion, perspective, or insight.
Problem solving.
Identifies problems and develops logical solutions that address the problems.
Meet the Team
Members of the sales team at Xero have a habit of referring to their customers as partners. This slight distinction in terminology is part of what sets the tone for how the cloud-based accounting software company interacts with accountants and bookkeepers. We want to have a positive impact on the world by helping small businesses grow. Our teams do this by partnering with accounting professionals to educate them on how our business platform can help them succeed.
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