It Business Analyst (Journey) Doh8336

IT Business Analyst (Journey) This is a permanent position with the flexibility to work from home.
The Center for Innovative Solutions and Program Excellence (CISPE) is one of seven key centers in the Executive Office of Innovation & Technology (OIT).
We're the team that supports Innovation, Project Management, Continuous Improvement, Change Management, and IT Business Analysis.
IT Business Analysis serves as the link between IT and agency programs.
We connect the needs of the business with IT solutions by gathering, documenting, and analyzing requirements while ensuring quality through IT testing.
What You Will Do: As an IT Business Analyst , you'll be at the heart of critical projects that directly impact public health across Washington State.
You'll join a team focused on supporting and improving systems essential to the statewide COVID-19 response, collaborating with partners from local health jurisdictions to federal agencies like the CDC.
In this role, you'll bring your expertise in business analysis and software testing to ensure our systems operate at the highest level of quality, accuracy, and reliability.
You'll take on a leadership role, providing technical guidance and mentoring to your team while independently managing complex tasks.
From gathering and analyzing software requirements to validating and testing critical systems, you'll be a key player in delivering solutions that align with the Department of Health's mission.
This is your opportunity to contribute directly to protecting and improving the health of people in Washington State while advancing your career in a collaborative and impactful environment.
Expectations and Responsibilities : Act as a liaison between business and technical teams to ensure requirements are clearly defined and understood.
Gather and document business and technical requirements through interviews, workshops, and process analysis.
Confirm software updates and new applications meet business needs before deployment.
Estimate project costs at various stages to assist with budgeting and timeline planning.
Collaborate with technical staff to design user interfaces and system functionality.
Analyze data relationships and dependencies to guide system updates and changes.
Set clear acceptance criteria for software features based on business needs and technical analysis.
Mentor business analysts and testers on industry best practices and processes.
Develop, review, and implement detailed test plans, test cases, and testing schedules.
Identify and document variances between expected and actual software results.
Validate that software meets both technical specifications and business requirements.
Keep management and senior executives informed of testing progress and issues.
Maintain high testing standards and methodologies to ensure reliable software quality.
Collaborate on resolving system issues through problem-solving and data analysis.
Coordinate with teams on planning and training for system updates and new releases.
Support regular maintenance activities, including vendor updates and hot-fixes.
You Will Be Successful at the DOH If: You embrace cultural humility by honoring diverse perspectives and cultures.
You are committed to equity and inclusion, removing barriers, championing social justice, and fostering a sense of belonging.
You use an outward mindset to make impactful contributions, blending your personal expertise with collaborative achievements.
You excel at problem-solving and crafting effective solutions while communicating clearly across different mediums.
You are dedicated to customer service and navigate diverse interactions to build strong organizational relationships.
Your technical competence shines, making you an invaluable asset to our team! Location and Flexibility We value work-life balance and offer the convenience of remote work! This position will give you the option to work from home or from the closest DOH facility.
Attending in-person events or working in-office is rarely required and would be scheduled in advance.
This is a remote home-based position available to applicants residing anywhere in Washington State, as well as those living near the Oregon/Washington border and the Idaho/Washington border.
What We're looking for – Required Qualifications : To be considered for this role, your IT experience should come from full-time professional employment.
You must meet one of the required qualification options and any additional qualifications included in the required qualifications section.
Additional experience may substitute for education on a year-for-year basis.
Option 1: Eight (8) years of experience in IT business analysis, testing, or systems development, including: Four (4) years as a business analyst Two (2) years as a Software Analyst, Quality Assurance Tester, or Software Developer Option 2: An Associate's degree or higher and six (6) years of experience in IT business analysis, testing, or systems development.
Option 3: A Bachelor's degree and four (4) years of experience in IT business analysis, testing, or systems development.
At least two (2) years of experience in business analysis supporting software development, including: Eliciting and documenting user requirements Analyzing and mapping business needs, processes, and workflows Creating functional use cases and business rules in standardized formats Experience preparing technical documentation such as system diagrams, use cases, test cases, user manuals, and internal technical documents.
Proven ability to translate complex technical issues into clear, accessible information for staff, management, and the public.
Preferred Qualifications: The qualifications below are what would make you a strong fit for this role.
While these aren't required, having them can help you stand out as a candidate.
Bachelor's degree in computer science or closely related fields such as Business Administration, Mathematics, Engineering or Informatics.
Experience working with Agile, or other iterative development methodologies.
Two (2) years SQL Management Studio tools or equivalent.
Two (2) years of Software Testing.
One (1) year of software training experience.
Professional Certifications in Business Analysis.
Experience with Lean practices.
Benefits and Lifestyle We prioritize your work-life balance and offer one of the most competitive benefits packages nationwide, tailored to support your lifestyle.
Discover more about "Why DOH" by visiting .
Who We Are: At the Washington State Department of Health, we prioritize equity, innovation, and engagement as key values.
Innovation, for us, is more than just a one-time project or initiative—it's about consistently challenging traditional methods to address evolving public health threats.
We're committed to seizing new opportunities, investing in modern technologies, and driving meaningful public health action.
Together, we're building a healthier future for everyone in Washington.
To fully realize this vision, the Executive Office of Innovation & Technology (OIT) was established in 2021.
OIT's mission is to inspire curiosity, foster a culture of discovery, and encourage experimentation and critical thinking.
The OIT team acts as strategic partners to agency employees, empowering programs to succeed.
We accomplish this by: Modernizing data and systems to bring public health technology up to date and beyond.
Developing solutions that enhance and protect the health of all people.
Ensuring health information is both accessible and secure.
We are the Washington State Department of Health (DOH) At DOH, we safeguard public health in an ever-evolving world.
Through collaboration with local health jurisdictions and state, federal, and private partners, our programs, and services impact every Washingtonian and visitor daily.
We're driven by Equity, Innovation, and Engagement, as outlined in our Transformational Plan for the future of Washington health.
Conditions of Employment: I am prepared, with or without accommodations, to do the following: Commit to a full-time 40-hour work week schedule (flexible work schedule requests must be approved supervisor).
Communicate through applications such as MS Teams and MS Outlook, and by phone while working remotely.
Adjust my work schedule occasionally to align with business needs, which may entail working evenings and weekends.
Perform my job duties either remotely from home or in-person at the designated DOH site location.
Occasional travel may be necessary, sometimes requiring overnight stays or trips out of state.
You must be able to legally drive a vehicle or arrange alternative transportation for state business.
Engage in emergency response exercises and high-priority assignments as assigned during emergency events.
Representation: This position is covered by a bargaining unit for which the Washington Federation of State Employees (WFSE) is the exclusive representative.
APPLICATION DIRECTIONS : To apply, click "Apply" and complete the application.
Attach your resume, cover letter, and at least three professional references (including a supervisor, a peer, and someone you've supervised or led, if applicable).
Do not include private information such as social security numbers or year of birth.
Make sure to document your years of experience in this field or area of work along with any tools, applications, software, etc.
listed in the qualifications section of this job posting.
Do attach the following: Resume Cover letter References DD-214 (if applicable) DO NOT include or attach the following: REMOVE personal photos – DO NOT submit any documents containing personal photos.
Transcripts Certifications or Diplomas Projects or Portfolios Letters of Recommendation Veterans Preference : Applicants wishing to claim Veterans Preference must attach a copy of their DD-214 (Member 4 copy), NGB 22, or signed verification of service letter from the United States Department of Veterans Affairs to their application.
Please remove or cover any personally identifiable data such as social security numbers and birth year.
Equity, Diversity, and Inclusion : We regard diversity as the foundation of our strength, recognizing that differing insights and abilities enable us to reflect the unique needs of the communities we serve.
DOH is an equal-opportunity employer.
We prohibit discrimination based on race/ethnicity/color, creed, sex, pregnancy, age, religion, national origin, marital status, the presence or perception of a disability, veteran's status, military status, genetic information, sexual orientation, gender expression, or gender identity.
Questions and Accommodations : If you have questions, need accommodation in the application or selection process, or need information in an alternative format, contact Shawnelle Goalder at .
For general DOH recruitment questions, email the Talent Acquisition Team at .
Deaf or hard of hearing contact Washington Relay Service at 7-1-1; individuals outside of Washington State contact Washington Relay Service at 1-800-833-6874.
Technical Support : Reach out to NEOGOV directly at 1-855-524-5627 for technical support and login issues.
SUBSCRIBE to DOH Job Alerts This recruitment may be used to fill positions of the same job classification across the agency.
Once all the position(s) from the recruitment are filled, the candidate pool may be used to fill additional open positions for the next sixty (60) days.
Only applicants who follow the directions and complete the Application Process in-full will have their responses reviewed for consideration.
Experience and education selected, listed, or detailed in the Supplemental Questions must be verifiable on the submitted applicant profile.
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