Department of Justice and Community Safety VIC – Mildura VIC Utilise your Administrative expertise to provide support and advice to the Justice Services North branch at Loddon Mallee An Ongoing, Full-Time opportunity to work with a high-performing and passionate team in the Victorian Public Service About the Business Unit: The Department of Justice and Community Safety consists of eight regions that provide compliance, enforcement, and regulatory services to the Victorian community. The Loddon Mallee Region offers services at Justice Service Centres in Bendigo, Swan Hill, Echuca, and Mildura, as well as at outreach locations across the region, such as Castlemaine, Maryborough, Kerang, Robinvale, Kyneton, and Ouyen. Corporate Services is responsible for providing the Loddon Mallee Region with a range of corporate support functions, including administration, finance, procurement, fleet, facilities management, and risk management. About the Role: In a Justice Service Centre, a Justice Officer performs reception and concierge duties, as well as administrative and business support services. Justice Officers also provide assistance to Births, Deaths, and Marriages; Community Corrections Services; Youth Justice; Sheriff's Office of Victoria; Community Services; Regional Aboriginal Justice Advisory Committees; Consumer Affairs Victoria; Dispute Settlement Centre of Victoria; and more. The role requires a strong focus on customer service, teamwork, adaptability, integrity, accuracy, compliance, and timeliness. Some of your duties will include: Providing relief, support, and assistance in various corporate service functions within the Region as needed Operating the switchboard, including receiving and resolving inquiries and directing calls to the appropriate area Providing accurate advice and information to visitors regarding services available at Justice Service Centres in compliance with business processes. About You: As our ideal candidate, you will possess: Sound knowledge of relevant legislation, policies, procedures, guidelines, and regulations is beneficial but will otherwise be acquired in the role The ability to understand customer requirements and how work addresses their needs while identifying opportunities to improve services and remaining committed to delivering high quality outcomes for clients. Qualifications/Requirements: Advanced computer skills including effective use of various systems such as word processing, spreadsheets, email, appointment scheduling, and internet is desirable. How to Apply: Please click the Apply button on this advertisement. Applications should include a resume and covering letter. Attachments can be uploaded in.doc,.docx,.pdf,.txt, or.rtf formats. The successful candidate will be required to undergo pre-employment checks which may include reference checks, national police checks, and misconduct screening. Depending on the role, other checks may include Vic Roads checks, drivers licence checks, medical checks, Working with Children Checks, and Declaration of Private Interests (for executive and responsible officer roles). If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad. #J-18808-Ljbffr