General/Business Unit Manager (CEO & General Management) Full time Salary: AUD 100,000 - 130,000 per annum, + superannuation Industry: Construction - InsuranceRole: Operations ManagerLocation: South-East VIC Join a reputable and fast-growing company at the forefront of insurance construction and property services! Our client is looking for an experienced Operations Manager to lead their operations team. This role is ideal for a driven leader with a strong focus on quality and process improvement who thrives in a fast-paced environment. THE PERKS Attractive salary package and career progression opportunities Positive, solutions-driven work culture Professional development and training programs Great team environment with supportive leadership THE JOB As the Operations Manager, you will oversee the daily operations of the repairs division, managing a team to deliver top-quality service. You will play a key role in ensuring high standards in safety, compliance, and customer satisfaction across all projects. This role involves maintaining strong client and team relationships, coaching staff, and driving process improvements to meet business goals. Key Responsibilities: Manage the end-to-end operations of the repairs team, ensuring quality and safety standards are met Develop and maintain professional relationships with internal and external stakeholders Drive a positive culture focused on solutions and continuous improvement Lead and coach staff, handling performance and development Ensure timely reporting and updates on projects, KPIs, and compliance with policies Oversee project margins and defect management to meet business objectives Deliver high standards of customer service aligned with company values ABOUT YOU 5-10+ years of senior management experience in the construction or property sector Strong commercial acumen and experience in managing site delivery models Knowledge of OH&S and compliance requirements Proven leadership and team management skills Excellent communication skills and ability to build lasting client relationships Strong organisational skills with a focus on process improvement How to Apply: If you're interested in this role, please submit your CV by clicking APPLY. For more information, feel free to contact Alisa at Fetch Recruitment at or call 0492 188 301. #J-18808-Ljbffr