People Operations Specialist

Our mission is to make employment easier and more valuable for everyone, and this includes empowering Aussie SMBs with the confidence they need to manage their team. After all, no one starts a business to be an employer. Employment Hero People Operations Specialist Our mission is to make employment easier and more valuable for everyone, and this includes empowering Aussie SMBs with the confidence they need to manage their team. After all, no one starts a business to be an employer. Why Employment Hero Visit websiteEmployment Hero is an Australian tech unicorn - valued at over $1 billion. Our world-class software is the easiest way for small to medium-sized businesses to manage HR, payroll, employee engagement, and benefits. We've grown 100% year on year since inception, and expanded globally in late 2020. We now service over 80,000 businesses and we will continue to grow rapidly in 2022 and beyond. We believe in distributed employment and take a 'Remote First' approach with our team. About the role What your days might look like As a People Operations Specialist, your mission will be to streamline processes, enhance employee development, and implement impactful people programs that align with our big, hairy, audacious goal (BHAG). In this role, you'll work closely with our People Operations Manager and Head of Performance Operations to refine and optimise our operations, ensuring seamless and efficient processes that can scale with our business. Your creativity and innovation will shine as you help build the execution of people programs that enhance employee well-being, engagement, and performance. You'll drive initiatives that strengthen our company culture and make Employment Hero an even better place to work. As our People Operations Specialist you will: People Operations Streamline internal processes and workflows to increase the productivity and efficiency of our Performance Operations team, and of the wider business. Work with Engagement team to lift up our All Hands experience Identify areas for improvement within our Performance Operations function, implementing best practices so our Heroes have the information and resources Create processes that allow Heroes to self-service through building enablement tools and unleashing AI. Enhancing our current onboarding process and overseeing the employee lifecycle, including but not limited to onboarding, offboarding, performance reviews, salary reviews, benefits, etc. Work with Performance Ops leads to operationalise Talent Development initiatives (Our Talent, Hi PO plans, etc.) Keep our People Ops administration up-to-date and fit for purpose People Programs Work with the People Operations Manager to prioritise, develop, and execute key People Programs (i.e. Salary Reviews) Utilise data and analytics to drive People decisions and measure effectiveness of Performance Operations initiatives Collaborate with our Launch (L&D) team to design and deliver learning pathways geared toward upskilling all Heroes in critical competencies aligned to the EH Way. Be a key collaborator in operationalising and managing our Engagement Survey process Serving as a key resource on benefits and company policies, providing support to employees and managers. Support with execution of Culture & Engagement programs (GG, social events, wellness program) Assist in developing communication strategies to ensure transparency and awareness of People Programs Reporting Establishing robust reporting and analytics systems to provide decision-making data. Prepare reports, presentations, and other materials as needed. Experience is important, but for us the biggest measure of success is people who can live and breathe our values. Show us what you can bring to the table, and we'll empower you to let your talents shine. What you will bring Minimum of 3-5 years of experience in Human Resources, Business Operations or a related role. Highly disciplined and focused; sees projects through to completion. Proven experience in a fast-paced, high-change environment. Excellent communication and interpersonal skills, with the ability to build strong relationships with stakeholders. Ability to analyse data and metrics to inform decision-making and improve people programs. Tech-savvy, with a solid understanding of software development processes and experience working with cross-functional teams Experience is important, but for us the biggest measure of success is people who can live and breathe The EH Way of working. Show us what you can bring to the table, and we'll empower you to let your talents shine. The EH Way The EH Way is how we describe our culture at Employment Hero and how we all operate. It is our DNA. You can read all about it on our careers page: In short, you'll love working with us if: Revolutionising employment gets your heart racing. You thrive on the flexibility (and responsibility) of a remote-first business. Our values align, and shape how you show up every day. You love the dynamic pace of a startup, are driven by innovation, and enjoy working with other smart people. Plus, you'll get to enjoy a number of great perks, including: A generous budget for your home office. Cutting-edge tools and technology. Reward and recognition programs - because great work should be recognised and rewarded. Cashback offers and discounts on popular brands through our Swag app. Employee Share Option Program: be an owner of Employment Hero. Annual Global Gathering - so far we've been to Thailand, Vietnam and are excited to meet in Bali in September 2024. What you'll be responsible for HR Query Handling Promptly respond to HR queries and support compliance with HR policies HR Process Management and Improvement Implement and improve HR policies, technology and initiatives HR Analytics and Advisory Record, track, and analyze human resource metrics to drive insights and recommendations for policies, processes, and systems Skills you'll need Collaboration Works with others by being open, clear in communication and listening to achieve goals Prioritization Compares and ranks the relative importance &/or urgency of different tasks to identify the best order of actions Problem solving Identifies problems and develops logical solutions that address the problems Be careful - Don't provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad. #J-18808-Ljbffr