Aged & Disability Support (Community Services & Development) About Bolton Clarke With RSL Care (QLD) and the RDNS (Victoria) at the heart of our DNA, Bolton Clarke has been at the forefront of healthcare and aged care services for more than 200 years.
Bolton Clarke is Australia's largest independently owned, not-for-profit provider of independent living, health and wellbeing services.
With over 16,000 team members across Australia, we have a passion for ensuring our customers live a life of fulfilment.
We have an exceptional record in supporting active ageing, health, wellbeing and personal choice for our clients and residents across at-home support, retirement living and residential services.
About the opportunity The Person-Centred Practice Specialist plays a pivotal role in enhancing person-centred practice, care and support across Bolton Clarke Residential Homes.
Reporting to the Clinical Practice and Projects Manager, this position focuses on co-designing, implementing, and supporting person-centred learning implementing best practice strategies, particularly for residents with complex needs such as dementia.
The role involves collaborating with internal teams and external partners to develop best practices, deliver training, and foster a culture that prioritizes resident well-being, safety, and dignity.
Through expertise, coaching, and continuous improvement, the Specialist ensures that every resident experiences a fulfilling and person-centred quality of life.
Your day-to-day responsibilities will include: Person Centred Learning and Development: Co-design, plan, and implement person-centred learning strategies, programs, and priorities in collaboration with internal and external stakeholders to enhance the skills and knowledge of the workforce.
Support and Expertise in Person Centred Care: Provide expertise for complex person-centred care needs, support critical incident responses, and assist in developing improvement plans to enhance resident outcomes.
Coaching and Capacity Building: Use coaching methodologies to build person-centred practice knowledge, skills, and practice among home leaders, promoting safety and well-being for residents.
Data Analysis and Continuous Improvement: Analyse data to identify improvement opportunities, report on person-centred outcomes, and participate in policy and procedure development to enhance care practices.
Policy and Procedure Development: Contribute to the development and review of policies, procedures, and frameworks that support and guide person-centred practices across the organization.
Leadership and Collaboration: Lead and collaborate in person-centred practice delivery, ensuring sustainable approaches through a network of facilitators and coaches within homes and support teams.
Role Modelling and Advocacy: Consistently role model person-centred values and practices, promoting a culture of respect, dignity, and empowerment for residents, families, and team members.
Support for Operational Teams: Act as a subject matter expert for operations, homes, and central support teams to guide the delivery of person-centred care, including participation in continuous improvement initiatives and compliance with relevant standards.
We would love to hear from you if: You are a highly skilled professional with expertise in Person Centred Dementia Studies and extensive experience in person-centred practice within residential aged care settings.
You excel at co-designing and implementing learning initiatives, demonstrating strong leadership, coaching abilities, and effective communication and stakeholder management skills.
Committed to continuous improvement and with a deep understanding of dementia care, you are dedicated to enhancing resident outcomes and fostering a person-centred culture across the organization.
Skills / Qualifications: Postgraduate qualification in Person Centred Dementia Studies or related aged care qualification is desirable.
Expertise in person-centred practice, especially in dementia care within a residential aged care setting.
Proven experience in co-designing and implementing person-centred learning and development initiatives.
Strong leadership, facilitation, coaching, and influencing skills to drive practice improvements.
Ability to analyse data to support continuous improvement and evidence-based care approaches.
Excellent communication and stakeholder management skills to collaborate effectively with diverse teams and partners.
Our Benefits: Our culture is both supportive and collaborative where you can make your role your own.
In return for your hard work, you will receive a generous salary package plus: Flexible work arrangements, mix of office and working from home.
Salary packaging options and tax benefits of up to $15,900 plus additional $2,650 in entertainment per year available.
Options for additional purchased leave.
Mobile phone and laptop provided.
A work culture that values you and invests in your career.
Employee Assistance Program for staff and their families.
Private health insurance discounts.
Flight Centre Travel Club holiday deals.
How to Apply: Please apply below with a resume and cover letter or direct on our careers site at further information or a copy of the Position Description please contact We will be assessing applications as they are received and interviewing shortlisted candidates as soon as possible.
Applicants must obtain Federal Police Clearance or willingness to undertake the check, along with obtaining a 2024 flu vaccination and meeting Covid-19 vaccination evidence in line with current requirements.
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