Join us on our mission to transform health and fertility care as our new Practice Manager.
If you're passionate about natural medicine and leadership, this is your opportunity to lead two groundbreaking practices into the future of holistic health.
We are searching for a passionate and driven Practice Manager to lead and support our dynamic team of natural health professionals at Fertile Ground Health Group and The Melbourne Apothecary, in Melbourne.
This is an exciting opportunity for someone who thrives in a collaborative, fast-paced environment and is ready to contribute to the growth and success of these two pioneering businesses in natural medicine.
About The Role At Fertile Ground and The Melbourne Apothecary, you won't just manage operations—you'll play a key part in shaping the future of holistic health care.
We are seeking someone with the skills to grow our practice with us, whilst nurturing a team of people (currently 5 staff and 21 practitioners) who are deeply passionate about making a positive difference in our patients' lives.
This a full-time, permanent, in-person role with some work from home flexibility.
Salary Range $100,000-$120,000, commensurate with experience plus perks, with additional benefits for high performance.
Key Experience Required Experience with managing business operations in a healthcare profession / equivalent transferrable skills.
Clear and responsive understanding of the complementary, integrative and collaborative health environment.
Experience with managing and leading a team of people.
Experience and tact with conflict resolution and maintaining relationships.
Cultivating and fostering an integrated team culture.
Sales and promotions experience.
Business development - strategic planning and project execution, resulting in company growth.
Experience proactively implementing improvement and change initiatives, including change management.
Experience using practice administration systems, social media platforms, website and customer email communications platforms.
Key Responsibilities Overview: Clinical operations Maintain and refine operations, including staff training, onboarding, and management of reception, dispensing and clinical support teams.
Optimise practice management software to streamline patient journeys.
Practice growth and promotions Lead strategic initiatives to expand the practice, build referral partnerships, establish new sites and Tele-health offerings.
Engage with marketing efforts, drive customer relationships, and inspire practitioner team growth.
Team Support Oversee staff performance reviews, practitioner meetings, work closely with and report to directors.
Key Skills Required The successful candidate will demonstrate the following: Inspiring Leadership: You know how to bring out the best in those around you, guiding teams with a supportive, motivational approach.
Excellent Communication: Strong management, diplomacy and communication skills.
Creative Thinking: You're someone who sees challenges as opportunities and is excited about taking the reins of business development and scaling.
You have a passion for relationship building, unique marketing, optimising systems and driving growth with a charismatic and positive character.
Collaborative Spirit: We value connection and teamwork across every layer of our business - from staff to patients to referral partners.
Your ability to foster these connections is key to our shared success.
Creativity: You implement solutions in a dynamic environment - multitasking and high level organisational skills are essential.
Analytical precision and finesse: Enabling you to oversee and easily write and implement workplace protocols and systems.
Self motivation: You're a self-starter, dedicated to aligning with our vision and driving the practice forward with enthusiasm and rolling out project implementation to completion.
Excellent time management: Efficiency and the ability to prioritise and delegate tasks in a supportive and positive way.
Work ethic: Strong and dynamic.
Values Alignment At Fertile Ground and The Melbourne Apothecary, our values aren't just words - they're the foundation of everything we do.
As Practice Manager, you will live and breathe these values, leading a team that prioritises collaboration, co-creation, connection, inclusivity, and exceptional standards of care.
We're looking for someone who will contribute to a supportive and creative work environment, fostering a culture of care, collaboration, and innovation.
Ready To Grow With Us? If you're excited to bring your talents to a place where your leadership can directly impact the health and happiness of others on a large scale, we'd love to hear from you.
Apply now At Fertile Ground and The Melbourne Apothecary, we believe in creating great work that transforms lives.
If you do too, we're excited to meet you.
Closing Date 15 November 2024 #J-18808-Ljbffr