Job Description Location: Melbourne | CBD Job type: Full time / Fixed term until 28 March 2025 Organisation: Health Salary: $134,593 - $180,115 Occupation: Regulatory Governance and Compliance Reference: VG/1820628 The MHWC is an accountability body in the mental health and wellbeing system established under the new Mental Health and Wellbeing Act 2022 (the Act) and recommended by the Royal Commission into Victoria's Mental Health System.
The MHWC responsibilities include the following: Monitor and report on the performance, quality and safety of the mental health and wellbeing system.
Hold government to account with the ability to initiate its own inquiries into matters that support its objectives; handle and investigate complaints about mental health and wellbeing service delivery.
Monitor government's progress in reforming the system and ensuring the system meets the expectations of people with lived experience of mental illness or psychological distress, their families, carers and supporters.
Exemplify and enable lived experience leadership.
About the role: The Principal Investigator leads a specialist team of senior investigation officers and manages the effective delivery of investigations and reviews of complex complaints about safety and quality issues in mental health services, ensuring compliance with legislative requirements, processes and standards.
The Principal Investigator reports to the General Counsel, Legal Services and works closely with the Assistant Commissioner, Complaints and Resolutions Team.
How you'll make a difference: Someone with experience in leading and conducting complex and sensitive investigations that safeguard people's rights and promote improved outcomes for people and broader service improvements.
A confident and persuasive communicator who can build effective relationships with stakeholders when dealing with sensitive and complex matters.
Positive and passionate about making a difference, with demonstrated skill in working in ways that are driven by the lived experiences of consumers, families and carers.
Someone with demonstrated high level interpersonal, analytical and organisational skills.
What we offer: The opportunity to perform meaningful work, making direct contributions toward enabling Victorians to be the healthiest people in the world.
A wide range of growth and development opportunities within the department and wider Victorian Public Service & Sector.
A strong commitment to work-life balance, including a diverse array of flexible working arrangements.
How to apply: Applications should include a resume and a cover letter summarising their skills, relevant experience and what they can bring to the role.
Click the 'Apply' button to view further information about the role including key contact details and the advertisement closing date.
We are committed to developing and supporting a workforce that is well equipped and highly motivated to provide responsive and quality services to all Victorians.
We continue to build an inclusive workplace that embraces diversity of backgrounds and differences to realise the potential of our employees for innovation and delivering services aimed at enhancing the lives of all Victorians.
All roles can be worked flexibly and we encourage applications from Aboriginal people, people with disability, LGBTIQ+ and people from culturally diverse backgrounds.
Please contact us if you require any adjustments to participate in the recruitment process at For more information on our commitment to inclusion and diversity see inclusion and diversity at the Department of Health.
Preferred applicants may be required to complete a police check and other pre-employment checks including proof of 3 vaccinations (including booster) against COVID-19.
Information provided will be treated in the strictest confidence, in line with our Privacy Policy.
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