Time left to apply: End Date: November 30, 2024 (24 days left to apply) Job Requisition ID: JR10930 At Probe Group, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia, and North America, we're no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than the day before, and our exponential growth is living proof that we have stayed true to this ethos. Step into the Project Manager position at Probe Group, an industry-leading customer experience and digital transformation provider with over 19,000 employees across five countries and multiple brands. About the Role 12 month FTC - Maternity leave cover The Project Manager will oversee all aspects of project governance, from planning and budgeting to risk management and stakeholder coordination. Key tasks include managing project scope, tracking progress, handling change requests, and ensuring timely reporting on project status. This role requires strong communication across various organisational levels, effective collaboration with internal and client stakeholders, and the ability to make autonomous decisions while prioritising and escalating issues when necessary. Key Responsibilities: Ensure projects are delivered in alignment with the determined project framework (i.e. Waterfall, Scrum, Agile). Establish strict project governance and frameworks across projects under their purview. Coordinate multiple streams or projects to represent a single view including development of Project Schedules, Risk Register, Actions Registers, Issue Registers and other associated project deliverables. Identify and schedule project deliverables, milestones, and tasks. Drive the implementation of project framework and governance processes. Ensure specialised project management methodologies, tools, and templates are applied where appropriate. Support and regularly engage project teams to enhance the organisation's project capabilities. Support business resources in the implementation of projects and initiatives of all sizes. Ensure client expectations are kept in line with Probe goals. Identify, analyse, and manage change requests against the project scope. About You You are an experienced Project Manager with strong skills in project governance and stakeholder management. You're adept at handling multiple projects, applying methodologies like PRINCE2, Waterfall, Scrum, or Agile, and have a background in client-facing, implementation-focused work. Ideally, you bring relevant qualifications and experience in BPO or similar environments, along with the ability to make independent decisions and manage priorities effectively. Key Skills and Attributes Required: Relevant tertiary qualifications in management or business discipline highly regarded. Experience working in outsourcing or a BPO environment preferred. Project Management qualifications will be highly regarded. Experience working directly with clients or client-facing projects. High level of experience with stakeholder coordination and management. Previous experience in a similar role critical. Melbourne based role. If you're ready to take on this exciting challenge, apply today and help drive successful project outcomes with us. We look forward to seeing how you can make a difference! Probe CX firmly believes that the strength of our company lies with the diversity and talent of our people. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, making room for opportunities for each individual to thrive. At Probe CX equality is not merely a slogan – it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating you and your 100%! #J-18808-Ljbffr