WR & EL Jones Electrical Pty Ltd – Sale VIC WR & EL Jones Electrical Contractors are currently seeking expressions of interest for a Receptionist/Operations Assistant.
The ideal candidate will serve as the key contact person for people attending and phoning our organisation.
You will be responsible for providing high-quality service, administrative and secretarial support, as well as controlling stock within the organisation.
This role is crucial in ensuring smooth operations and customer satisfaction.
Responsibilities include but are not limited to: Serve as the main point of contact for visitors and callers, providing excellent customer service and addressing their inquiries or concerns promptly and professionally.
Manage incoming and outgoing correspondence, including emails, phone calls, and mail, ensuring timely and accurate responses.
Maintain and update records, databases, and filing systems, ensuring confidentiality and accuracy of information.
Assist in organizing and scheduling appointments.
Monitor and control stock levels, ensuring adequate inventory is maintained and replenished promptly.
Collaborate with other team members to ensure efficient and effective operations, including assisting with administrative tasks and projects as needed.
Follow established procedures and protocols to ensure compliance with company policies and regulations.
Requirements: Experience in a similar role, preferably in a customer service or administrative capacity.
Excellent communication and interpersonal skills, with the ability to interact professionally with individuals at all levels.
Strong organizational and time management skills, with the ability to prioritize tasks.
Attention to detail and accuracy in data entry and record-keeping.
Ability to work independently and as part of a team, demonstrating flexibility and adaptability and the ability to problem-solve assigned tasks.
If you are a motivated and organized individual with a passion for providing exceptional service, we invite you to submit your application and resume.
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