About the RoleBaptcare Careers is seeking a highly skilled and compassionate Sanctuary Caseworker to join our team. As a Sanctuary Caseworker, you will play a critical role in providing client-centered casework services to individuals seeking asylum who reside in Baptcare rooming houses and housing in the community.
Key Responsibilities: Deliver evidence-based, trauma-informed best practice services to asylum-seekers with complex needs, promoting their stability and capacity to secure independent housing.Implement risk assessment and harm minimization intervention strategies for all clients, with a particular emphasis on mental health.Provide effective assistance to clients who secure a substantive visa or employment income, to exit the program and transition into other housing.Ensure sustainable service delivery by complying with budgets, procedures, and protocols to meet best practice and compliance with legislation, Baptcare quality systems, and contractual requirements.Maintain and encourage positive working relationships with key stakeholders, including other services.Participate, assist, and support the immediate and broader team to implement evidence-informed practice and ensure exceptional client-centered service and outcomes-based support to clients.Lead work health and safety initiatives and demonstrate personal commitment to working with all Baptcare stakeholders to achieve a safe workplace.Requirements: Tertiary qualifications in Social Work, Psychology, or other relevant Human Services qualification and/or experience.Demonstrated experience delivering case management services with adults with complex needs, including trauma impacts, mental health issues, or other significant disadvantage.Ability to work autonomously, with excellent skills in organization and time management.Confident communication skills, in written and verbal English, highly impactful influencing, negotiation, persuasion, and problem-solving skills.Ability to work sensitively in a culturally and linguistically diverse environment with vulnerable and disadvantaged clients.Demonstrated level of self-awareness and resilience and the ability to manage multiple demands, and to respond effectively in crisis situations.What We Offer: A competitive salary, plus access to the tax benefits of salary packaging and novated leasing.Access to confidential counseling and support services.The opportunity to work with a purpose-driven organization that values diversity, inclusion, and social responsibility.