Account & Relationship Management (Sales) Full time Our client is a highly regarded insurance broking business, with a fast-growing team of 60 employees.
They have built a reputation as a dynamic and professional organisation delivering great outcomes to our clients.
They are looking for a Senior Account Manager/Broker to join their established Construction team located in the inner east Melbourne.
This role is ultimately responsible for managing and growing a portfolio of top-end construction clients, providing expert advice and solutions tailored to individual client needs.
You will be required to conduct thorough risk assessments, identify potential exposures and recommend appropriate coverage options.
Apart from the ongoing management of an existing book, you will be required to support the acquisition of new clients.
You will participate in business development activities including networking, converting referrals to new accounts, conducting presentations and developing proposals.
THE ROLE Service a portfolio of top-end construction accounts overseeing individual client renewals from start to finish.
Analysing client risk profiles and collaborating with internal and external stakeholders to deliver tailored risk solutions.
Offering concise and informed general insurance advice to clients, involving the creation of detailed reports and coverage summaries.
Skillfully negotiating with underwriters on behalf of clients, serving as a dedicated advocate.
Presenting renewal terms to clients.
Diligent renewal management to secure business retention, addressing policy inquiries, and managing alterations.
THE BENEFITS Access to ongoing learning and development opportunities.
Regular team lunches and events.
Fun, social and supportive culture.
Be part of the organisation's growth.
Competitive salary and bonus.
ABOUT YOU You have demonstrated abilities in understanding market trends, analysing data and making informed decisions.
You will come with credible broking experience in the construction space, having managed a portfolio of large and complex accounts - this is a senior appointment and your background will reflect this.
You enjoy building and maintaining strong client relationships, effectively interacting and influencing a broad range of stakeholders including clients, underwriters, insurers and internal teams to ensure seamless service delivery.
In addition to your strong verbal and written communication skills, you are a strong negotiator and have the ability to adjust your approach according to the audience.
The successful candidate will have: Relevant general insurance experience in broking, 8 years plus preferably.
Exceptional customer service skills and ability to be flexible and adaptive in communication styles.
High attention to detail and organisational skills.
Excellent communication skills – both verbal and written.
If you're ready to take the next step in your insurance career and embark on an exciting new chapter please reach out for a confidential chat.
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