Senior Manager - Housing and Homelessness Support Join a growing non-religious, not-for-profit organisation committed to social justice and social inclusionCompetitive rate + generous motor vehicle allowance + 5 weeks annual leaveWintringham promotes a work-life balance cultureFull Time Basis - 38 hours/weekAccess to NFP Salary Packaging + exclusive discounts to leading retailersBased at our Head Office in North Melbourne (VIC)About usWintringham is a specialised non-religious not-for-profit welfare organisation. We are committed to providing older people who are at risk or have experienced homelessness with a range of high-quality care, housing and services. We employ more than 1,000 staff across Victoria and Tasmania.Your new roleWe are currently seeking an experienced and motivated individual who is keen to join our organisation as Senior Manager - Housing and Homelessness Support (HHS) on a full-time basis. Reporting to the General Manager - Housing & Homelessness Support, you will ensure effective and efficient management of the Housing and Homelessness service delivery function in accordance with contractual and legislative requirements within Victoria and Tasmania.In this dynamic and multifaceted role, you will take overall operational responsibility for Wintringham's Housing & Homelessness Support as well as identifying opportunities to enhance services through practice development, service development, networking and partnerships.Your responsibilities and duties will include:Provide oversight for the operational responsibility for the services provided within HHS across the three Wintringham HHS regions of Metro Victoria, Regional Victoria & Tasmania.Identify opportunities to enhance services in the HHS Portfolio through growth, partnerships, and developing tenders and other funding applications.Work with Managers to develop and implement service level plans and ensure regular reviews of service delivery at a whole of HHS and regional program level.Provide regular supervision, coaching and support to HHS Managers so they can provide innovative and best-practice services that align with Wintringham's mission and values.Provide leadership of client incidents and complaint management processes and the identification and management of service risk.Prepare regular and ad-hoc reports and data for the board, the executive, funders and external stakeholders.Build strategic partnerships and positive relationships across other relevant sectors that will enhance client outcomes.Assist with the development of budgets in conjunction with HHS Managers, the GM HCS and the finance team and ensure programs operate within their allocated budget.We are looking for candidates with the following:You are a proven leader with a track record of success in the leadership of homelessness services, delivering operational results, building amazing cultures and achieving budget targets. Your skills will be supported by possessing the following:Qualification in Social Work, Welfare, Community Services or equivalent.Proven senior operational management experience within a diverse and complex community services environment.Thorough understanding of Commonwealth and State Government policies, standards and compliance requirements.Demonstrated skills in financial management, including budget development, monitoring, implementing corrective actions to resolve cost escalations and reporting of variances.Advanced skills and experience in program design and identifying, documenting and implementing quality systems within a continuous quality improvement framework.Demonstrated commitment to social justice and social inclusion and the development of a strong Community Sector, including knowledge and understanding of the causes of homelessness and related social policy issues for older people.Operational understanding of the causes and the effects of accelerated ageing, frailty, and vulnerability factors for people who are experiencing or with histories of homelessness.This sounds great! How do I apply?For more information about this exciting role, you can view a copy of the Position Description here.Applications can be addressed to Stephen Schmidtke and submitted by filling out the required information below.Please upload your documents in PDF format.Applications close on Sunday 1st of December 2024 at 5pm.Candidates are encouraged to apply as we consider applications as they come through.Successful applicants will be required to undergo a Pre-employment Screening, NDIS Worker Screening Check and Police Records check. Refusal to provide your information to both of these parties will prevent Wintringham from being able to continue with your application.Applicants who have lived in a country other than Australia for a period longer than 12 months in the last 10 years may be required to undergo an International Police Check.Successful candidates will be required to comply with the Wintringham Health and Immunisation policy including having three doses of a COVID-19 vaccine before commencing employment and must provide evidence.Wintringham is committed to providing safe and inclusive environments and services. We celebrate differences in ability, age, culture, gender, gender identity, race, religion, sexuality, spirituality and beliefs. Everyone has a right to feel welcome, respected and valued in a workplace free of discrimination and harassment.The safety of all older people is paramount, and we have zero tolerance for family violence including elder abuse.Wintringham proudly acknowledges Australia's First Peoples as the Traditional Owners and Custodians of Country and pay respect to Elders past, present and emerging.Diversity and inclusion makes our community and Wintringham stronger, and contributes to helping us end homelessness for older people.