Full time Lead a team to develop data-driven strategies that enhance decision-making and drive business performance. Full time, ongoing role based at Burwood East. About Triple Zero Victoria Triple Zero Victoria (TZV) provides the critical link between the Victorian community and the state's emergency services agencies. It provides Victoria's 24-hour emergency call-taking and dispatch services for Police, Fire, Ambulance and VICSES. This integration of emergency services communications within Triple Zero Victoria is unique in Australia and rare worldwide. The team at Triple Zero Victoria is deeply committed to the community it serves and is among the most dedicated and highly skilled in its field. About the Role The Senior Manager, Business Intelligence is a pivotal member of the Governance, Strategy and Intelligence Department, focused on building an internal intelligence capability. This leadership role involves guiding the Business Intelligence team to create and implement data-driven strategies that support informed business decision-making. Collaboration is key, as the Senior Manager will engage with senior internal and external stakeholders to identify their intelligence needs and deliver actionable insights that enhance business performance. By working closely with various departments, this role ensures data integrity, optimizes reporting processes, and strengthens the overall intelligence capability of TZV, making it an exciting opportunity for a strategic thinker looking to drive impactful change. Day to day responsibilities include: Oversee and mentor the team in developing and delivering intelligence services and reports, providing actionable insights for strategic decision-making aligned with user needs. Develop and implement the Business Intelligence Strategy and enterprise intelligence framework in line with TZV's organizational objectives and strategic plan. Establish data governance structures to support effective oversight and assurance of TZV's data and information in compliance with legislative requirements. Lead the creation and maintenance of information sharing frameworks and protocols across TZV's business units. Build and maintain productive relationships with internal and external stakeholders, including key intelligence and emergency management agencies. Stay updated on business intelligence technologies and industry developments to identify opportunities for process improvements, automation, and enhancements in data analysis and reporting. About You As the Senior Manager, Business Intelligence, you will demonstrate the following skills and experience: Tertiary qualification in Business, Computer Science, IT, statistics, or a related discipline, with substantial management experience in statistical reporting and business intelligence. Proven senior management experience, working closely with executives and senior stakeholders in statistical analysis and reporting. Advanced expertise in business intelligence tools such as Tableau, Power BI, and Looker, coupled with strong SQL skills for querying complex datasets and developing data models. Deep understanding of data governance principles, including data quality and metadata management, with the ability to troubleshoot data-related issues. Demonstrated ability to convert complex data sets into actionable business insights and communicate findings clearly to diverse stakeholders. Proven track record of collaborating with business leaders to align BI initiatives with strategic goals and enhance processes through data-driven insights. What We Can Offer You You will be supporting a critical service to the Victorian community and will be rewarded with a competitive salary, flexible working arrangements and employee benefits including: Employee assistance program for employees and eligible family members. Discounted health insurance, banking services and gym membership. 'Memberlink' discount card, accepted by 1,000's of retailers and services providers. Free staff parking at all our sites. Salary packaging options after an initial service period. Triple Zero Victoria is committed to the principles of equal opportunity, and diversity and inclusion for all. We value the unique backgrounds, experiences, and contributions that each person brings to our workplace. We encourage and celebrate diversity in all forms - gender, religion, ethnicity, LGBTQIA+, disability and neurodiversity. Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply for our roles. Our aim is to create a workforce that reflects the Victorian community in which we live. How to Apply Click the 'Apply ' button which will direct you to the Triple Zero Victoria Careers Portal. From here you can submit your application, which should include a current resume and cover letter outlining your interest in the role and linking your experience to the position. Please note: all applications must be submitted via our Triple Zero Victoria Careers Portal. We kindly ask that you do not send your application by email as we require you to complete a mandatory application form to accompany your application. For a confidential discussion, please email Recruitment agency applications will not be accepted. Applications must be submitted by 11.59pm, Sunday 17 November 2024. Other Relevant Information Applicants must be an Australian or New Zealand Citizen or a Permanent Resident. If you have applied for an ongoing position, you can only be considered for a fixed term period of employment that does not exceed your visa term. Employment will be subject to providing evidence of your Australian working rights. Preferred candidates will be required to complete a Pre-employment Medical Declaration, with employment subject to a National Police Check clearance. If you require any adjustments to the recruitment and selection process, please do not hesitate to get in touch with Triple Zero Victoria's Careers team via #J-18808-Ljbffr