About Us The Department of Transport and Planning oversees key planning, transport and land use policy decisions and management across the State.
A life-cycle approach to planning, building, connecting and sustaining communities means our people can come together to improve services, deliver sustainable projects, focus on customer engagement, streamline regulatory approval pathways, facilitate community consultation and better realise local economic opportunities for more liveable communities across Victoria.
The Planning and Land Services Group is responsible for supporting the delivery of services and infrastructure that will help build thriving environments and communities across our state and includes Land Use Victoria.
Land Use Victoria is responsible for providing whole of Victorian Government leadership on land information, policy, assessment, and advice, to enable government to use its land more strategically and maximise public value.
It is also responsible for managing the government's program for land administration and property information by providing innovative solutions for authoritative, comprehensive, and easily accessible services in land registration, property information, valuation, land surveying and geographic naming, land data management services and spatial mapping services.
About the Role The Senior Manager Strategic Business Services will be responsible for leading flexible concession and data governance and customer service team to effectively manage and support commercialised land registry functions, data product approval strategies and engagement with customers and stakeholders.
The role provides strong leadership in improving commercial outcomes and effectiveness to ensure the $2.86 billion, 40-year Operating Concession Deed (OCD) between the State of Victoria and the private operator, SERV Pty Ltd delivers on the objectives of commercialisation.
The role is responsible for fostering a strong, effective working relationship between the two organisations to support the commercialised model of an integrated Victorian land registry system.
It will also lead the development of a dedicated customer service team to efficiently support customers and stakeholders to ensure high levels of engagement and satisfaction.
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