Built from the ground up over a quarter of a century and backed by family values, we're the one-stop auto shop that goes above and beyond for our customers.
That's the Northeast experience.
About the role At the Northeast Auto Group, we provide our customers with the best possible experience.
At our Sunshine Coast location, we have a rare opportunity for Service Advisors to join Heavy Vehicle Service teams.
As a Service Advisor, your primary focus will be assisting our customers with bookings, ongoing communications throughout their service, invoicing, and vehicle collection.
Key Responsibilities Maintaining customer bookings calendar and ensuring it is always up to date Customer check-in Keeping lines of communication open between the service team and customers Assisting the service team with all customer-facing aspects of the department Answering phones and emails About you We are looking for someone who is a great team player and dedicated to providing first-class customer service every time.
Ability to communicate the value of our service and repairs Scheduling and calendar management skills Intermediate computer skills and DMS experience Outstanding communication and interpersonal skills Current Driver's License About Us Established in 1995, the Northeast Auto Group is a national award-winning automotive retail and service organization employing 600 people in South Australia, Victoria, Queensland, New South Wales, and Northern Territory.
We deliver a complete customer experience through multiple business units to provide the highest quality of service and innovative solutions.
Our group of companies includes an Engineering and Manufacturing division, Light and Heavy vehicle dealerships, Agricultural and Construction Equipment Solutions partnering with renowned and reputable OEM brands across the nation.
We are a high-performance business.
Our success is built on hard work and skillfulness.
We employ the best and invest in our people to make sure their knowledge is second-to-none.
We go the extra mile, and we will always deliver.
Ready to make the move? Accelerate your career and apply now.
*Please note that as part of the recruitment process you may be requested to undergo various pre-employment checks, such as a Work Entitlements Check, National Criminal Police Check, or a Pre-Employment Medical.
Northeast Auto Group is an Equal Opportunity Employer and welcomes applications from a diverse range of backgrounds to apply for our positions.
Northeast Auto Group is committed to creating an inclusive work environment for all employees.
In order to maintain a safe work environment and comply with legal regulations, Northeast Auto Group conducts random drug and alcohol testing as part of its employment policies.
Respectfully, no agencies please.
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