A leading supplier of high-quality water purification systems in Australia – We design, project manage and service systems for a variety of facilities and industries. We are seeking a motivated and customer-focused Senior Service Technician to join our small team based in Melbourne, VIC. You will be responsible for providing service support, including breakdown and scheduled maintenance and servicing to our customers in Victoria and Tasmania. What the role looks like: Provide scheduled and unscheduled servicing of a high technical standard on a diverse range of equipment, including Reverse Osmosis, UV, Ozone and our own serviced deionisation tank exchange program. Prepare detailed service reports for services completed on site for our key accounts and service contract clients. Assist with the preparation of service quotations with the admin and sales team. Help identify opportunities for business growth to both the benefit of the customer and the company. Assist in educating customers on the safe and correct operation of their system/s. Be prepared to continually develop your technical knowledge on our products and services. Working in both metro and remote VIC/TAS. Some overnight travel will be required to support our regional customers. Previous experience in water purification systems would be advantageous. What we are looking for: TAFE/Trade qualifications (or higher) in electrical or plumbing or other relevant areas highly desired (but not essential) At least 3-5 years minimum experience in the industry or a related field Prior experience within the water treatment sector preferred, but not mandatory. Excellent personal skills. Competent and comfortable in a customer-facing role. Team player with the ability to work unsupervised. Be competent to troubleshoot and fault find. Physically fit. Intermediate computer and Microsoft Office skills. Police Check and Working with Children essential. Join our team and be rewarded with: Working for a successful company with a variety of applications ensuring each day will present a different scenario. Above industry competitive salary and service vehicle provided. In-house and onsite training. If you would like to be part of our team and have the skills we require, please click 'Apply For This Job'. No recruitment agencies please. #J-18808-Ljbffr