Permanent/12 months Contract Opportunity Melbourne or Canberra based - Hybrid Work Model with 3 days work from office Must have Australian Citizenship - Baseline Clearance Preferred Work as a SIAM Lead with a Global Consulting firm, for one of their Government sector projects based out of Melbourne/Canberra.
Responsibilities include: Manage relationship with different Service Providers.
Set up, manage, and endorse the SIAM governance.
Deliver service transitions and other service integration and service management programmes and projects to our clients through the application of project management disciplines and processes.
Work collaboratively with clients up to CXO level, technical architects, account executives, solution designers, commercial specialists, and wider delivery teams.
Guide other professionals (projects practitioners, specialists, and consultants).
Contribute to contractual and commercial discussions with clients and 3rd parties.
Key Requirements: Functional experience in a Managed Services environment (Applications as well Infrastructure landscape), Data Center, Service Desk and Applications Management, Service Integration.
ITIL Expert, Foundation Certificate in SIAM, PMP, LEAN.
Exposure on ITSM & Reporting Tools (Remedy, Service Now, Business Objects, Qlik View etc.) Experience in Contract Management, Crisis Management and Triaging, Problem Management, IT Asset Management (FNMS), Change and Release Management, Availability & Capacity management, Service Catalog Management, Service Level Management & Reporting, Vendor Management, Service Design.
To be considered for the role, click the 'apply' button or for more information about this and other opportunities, please contact Yash Kumar Jain on 03 86804235 or email: and quote the above job reference number.
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