Square Compliance Quality Control Analyst
Full-time
Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams — People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and more — provide support and guidance at the corporate level. They work across business groups and around the globe, spanning time zones and disciplines to develop inclusive People policies, forecast finances, give legal counsel, safeguard systems, nurture new initiatives, and more. Every challenge creates possibilities, and we need different perspectives to see them all. Bring yours to Block.
The mission of the Square Compliance Quality Control (QC) team at Square is to provide timely and encouraging feedback on decision-making; constructive observations; valuable insight into trends, processes, and procedures, while highlighting opportunities for efficiency. This is achieved by sampling decisions made by the Compliance Team. We are looking for a Compliance Quality Control Analyst to help QC review decisions made by our global Compliance operations teams. You will specifically focus on QC reviews of Japan and Australia Compliance cases. You will provide training, identify gaps, and recommend enhancements to global Compliance procedures and report to the Square Compliance Quality Control Lead.
This position is remote from Australia or Japan. Please note that this role requires non-traditional work hours across international time zones.
You Will:
Sample a wide range of decisions arising from compliance-related alerts.
Recognize patterns by evaluating data to make constructive observations to highlight gaps, develop procedures, and conduct training to support consistency.
Provide ongoing quality coaching.
Collaborate with leads to recommend enhancements to policy and procedures.
Respond to QC escalations, disputes and inquiries.
Have, or be able to quickly develop, knowledge of Compliance team workstreams to assess decisions against procedures.
Understand regulatory landscape and compliance requirements; with emphasis on applicable AML requirements including customer identification procedure, due diligence best practice, sanction screening requirements, and anti-money laundering protocols.
You Have:
1+ year of Compliance QC/QA experience.
Experience working in a financial institution or related FinTech payments space.
Familiarity with using and writing SQL queries.
Experience working for a global compliance team.
Knowledge of Looker and experience creating complex dashboards.
Experience manipulating and presenting trends to management using large data-sets.
We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, based solely on the core competencies required of the role at hand, and without regard to any legally protected class.
We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible.
We want you to be well and thrive. Our global benefits package includes:
Retirement Plans
Employee Stock Purchase Program
Wellness perks
Paid parental leave
Paid time off
Learning and Development resources
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