Select how often (in days) to receive an alert: Department: AR Broker Distribution Division: Australia Retail Location: Melbourne About Us At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.
About The Role As State Manager in Retail Broker, you will be responsible for the effective leadership of the state frontline team of Residential Broker Managers, consisting of State Partnership Managers, Relationship Managers, Portfolio Managers and Business Support Managers.
The State Manager is responsible for leading this team towards the achievement of segmented growth objectives for Aggregators and Brokers, whilst effectively maximising engagement and relationships with Aggregators and Brokers as they execute state-based strategies in line with Retail Broker's strategic direction.
Success will be underpinned by the ability to inspire and drive a sales team to deliver strong business results, ensuring ANZ's position and approach to the broker market is understood internally and externally.
Role Type: 6-months Fixed Term opportunity, Full-Time Role Location: 55 Collins Street, Docklands VIC 3008 Work Hours: Standard Hours What will your day look like? As a State Manager , you are accountable for: Leading team members in the effective engagement of allocated brokers, with a focus on identifying opportunities and strategies from reporting, monitoring and putting actions plans in place to increasing broker utilisation, application quality and driving application pipeline conversion.
Creating a high performing team culture by developing and managing the performance and capability of the team, ensuring team members are kept up to date with changes in policy, product and competitor positioning.
Working in conjunction with the General Manager in the development and execution of appropriate sales strategies and business plans in line with Retail Broker's strategic direction.
Building and expanding relationships with relevant aggregators and brokers to deliver on localised aggregator engagement plans and drive business growth in line with Retail Broker's strategic direction at both a state and national level.
Promote effective use of available data, industry analysis and environment trend reporting to draw insights and inform sales strategies from a portfolio level through to the individual broker level.
Working collaboratively with internal business partners, including Customer Service Operations (CSO), Private Banking, Corporate and Commercial teams, to deliver on broker and customer experience and expand share of wallet from deepening relationships with target Brokers.
Ensure adherence to ANZ policies, processes and external regulatory requirements as applicable.
What will you bring? This role is accountable for: Highly developed leadership and coaching skills with the ability to motivate and inspire.
Strong commercial acumen with the ability to identify actions or strategies to drive efficiency and create long-term value.
Strong analytical skills: ability to collect and analyse data and information to develop sales strategies.
Strong customer focus and relationship building skills, including effective prospecting and rapport building.
Strong collaboration, influencing and negotiation skills with the ability to face into challenging scenarios.
Strong communication (listening, verbal and written) and problem-solving skills.
Strong presentation skills: creating and delivering presentations including the ability to facilitate and engage with audiences.
Broad network of internal and external stakeholders.
Goal driven with experience working towards targets.
Retail Banking knowledge: lending product, policy and process.
Mortgage Broking industry knowledge or experience.
You're not expected to have 100% of these skills.
At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we'd love to hear from you.
So why join us? From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.
But it's not just our customers who'll feel your impact.
you'll feel it too.
Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.
We're a diverse bunch at ANZ in different roles, different locations, doing different things.
That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'.
We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.
At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated.
That's because we're committed to building a workplace that reflects the diversity of the communities we serve.
We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself.
If you are a candidate with a disability or access requirement, let us know how we can provide you with additional support.
To find out more about working at ANZ, visit You can apply for this role by visiting ANZ Careers and searching for reference number 76138.
Job Posting End Date #J-18808-Ljbffr
