Closing date: 8/12/:59 PM AUS Eastern Standard Time Location: Desailly Street Sale Department: Development Compensation: Annual Package AUD $41,708.00 - $43,848.00 Employment type: Part Time Temporary Position No. 234Temporary Part-time (0.6 EFT) until 12 December 2025Band 4 - $41,708 - $43,848 yearly (Pro rata), plus 11.5% statutory superannuationWe are looking for a highly motivated individual with customer service experience to join our small yet dynamic Customer Service team in a temporary part-time capacity, based at our Sale Service Centre (Council Headquarters). School hours available.Our team works closely to assist our customers with queries and service needs, ensuring responses are always dealt with efficiently and professionally. Your ability to adapt quickly and apply your strong interpersonal skills will be highly regarded.To be successful in this role, you will be a team player and have a proactive and energetic approach to the day. You will be an active listener with excellent communication skills, and you will enjoy going the extra mile to deliver the highest standards for the customer. If this sounds like you, we encourage you to apply!What your day will look like:Provide quality customer service to internal and external customersOffer administration support including database managementComplete cashier functionsProcess customer correspondenceUpdate relevant systems and registersProvide relief at Yarram Service Centre, when requiredKey selection criteria:Experience in managing customer expectations and identifying customer needs.Highly developed communication skills (written and verbal) with an ability to interact with people at all levels.Demonstrated knowledge of general office procedures and proficiency in the use of the Microsoft suite of products.Demonstrated ability to show initiative, prioritize tasks, and maintain accuracy and attention to detail.Why Wellington?Here at Wellington Shire Council, we have a strong commitment to creating a workplace culture that is collaborative, provides work-life flexibility, and encourages opportunities for growth and development. We take pride in providing a supportive workplace with great career opportunities for our employees.Every person at Wellington Shire Council brings their own unique experiences, perspectives, and talents to help contribute to our vision of "Happy people, healthy environment and thriving communities." As one of the largest employers in the region, we have a diverse workforce of more than 500 staff who are based throughout the municipality, and we all work together as a team to make a positive impact in our community.We use award-winning technologies to seek and implement innovative improvements across the organization. We work hard to position ourselves as a leader in local government, continuously improving our diverse range of services for the betterment of our community.Wellington Shire Council is committed to upholding the Child Safe Standards and associated legislative requirements.Wellington Shire Council is an Equal Opportunity Employer and is proud to encourage applications from people of different backgrounds, abilities, ages, genders, and/or sexual orientations and gender identities. Wellington Shire Council takes climate change and sustainability seriously and is looking to respond proactively and positively to the challenges ahead.How to Apply:Applications must address the Key Selection Criteria as outlined in this advert and will be accepted no later than 11:59pm Sunday 8 December 2024.