Delivery Manager

Contact: Anna Smith | Reference: VG/DE/FPIS/20008454 A Occupation: Technology Salary Range: $134,593 - $180,115 About the Department The department provides a wide range of learning and development support and services, policy leadership, and plans for the future of education in Victoria.
It plays an important system steward role by providing support, guidance, oversight, and assurance across early childhood and school education systems, as well as directly providing school education and 50 new early learning centres.
About the Division The Information Management and Technology Division (IMTD) guides the Department's digital capability and leads digital transformation for the Department, including Victorian government schools.
The division architects manage and support the largest technology network in Victoria, which has a user base of approximately 750,000 staff and students.
IMTD provides innovation and leadership in the transformation and management of the Department's digital capability through the implementation of solutions on the department's cloud environment (Iaa S), enterprise cloud platforms (Paa S), and software (Saa S), using agile practices with a focus on user experience, security, and integration.
As a valued member of the diverse IMTD team, you will influence the new way of working for the department through your strong technical skills and customer-centric approach.
About the Role The main objective of this role is to effectively plan and manage the day-to-day delivery of the new Kindergarten Attendance Solution throughout the entire software development lifecycle.
The Delivery Manager will ensure that delivery teams, both internal and external, adhere to software development lifecycle best practices, agile methodologies, and approved governance processes.
This includes ensuring ongoing stakeholder engagement throughout the delivery phases, conducting showcases, ensuring teams meet their definition of done, completing documentation before promoting to upper environments, and adhering to deployment notes and operational handover processes.
They will maintain accountability of core stakeholders and delivery partners at each step of the delivery process, ensuring they deliver according to the agreed plan.
Additionally, the Delivery Manager will be responsible for enhancing delivery processes and procedures and generating necessary reporting and data for stakeholders across the portfolio.
This includes reporting on delivery, vendor management, release management, solution design, and overall project coordination.
They will need to work closely with Executives, technical and business Subject Matter Experts to plan and communicate across all streams, including dependencies and impacts.
They will be expected to use their experience in blending traditional project principles and practices with a tailored Agile development approach to fit large, complex, business-critical projects with the appropriate level of planning and provide the right balance of agility and predictability.
The primary duties and responsibilities of the Delivery Manager are outlined in the Role Requirements and Capabilities Activities section, with additional support given to the Program Director, Kindergarten Attendance by carrying out any additional tasks at their discretion.
Attributes Due to the seniority of the role, it requires a minimum of 5 years' experience in the following essential requirements: Extensive demonstrated experience in Delivery Management for complex IT programs, with multiple concurrent project streams and technology products.
Strong stakeholder management, negotiation, and influencing skills, including with senior level stakeholders.
Experience in multi-stream release management activities such as scheduling, roadmaps, demand management, and prioritization.
Experience in designing processes and system improvements that deliver tangible benefits to end-users and customers.
Strong demonstrated knowledge in the end-to-end Software Delivery Life Cycle (SDLC) and experience in blending traditional project principles and practices with a tailored Agile development approach to fit large, complex, business-critical projects.
Proven experience in Change Management within an Information Technology environment and demonstrated experience in resource capacity planning and forecasting.
Strong written and oral communication skills.
Organizational skills and ability to multi-task and adhere to tight deadlines.
Strong analytical and problem-solving skills and the ability to achieve outcomes in large complex environments with competing priorities.
Strong continuous improvement, delivery, and outcomes-focused mindset.
Experience using collaboration and tracking tools, such as Jira, Confluence, Service Now, etc.
Desirable Qualifications and Experience Experience with technical systems development including project planning, delivery, and technology support.
Relevant tertiary qualification in Leadership, Business, Information Technology, or Project Management.
Agile Certification.
Further Information For more details regarding this position please see the attached position description for the capabilities to address in application.
The department values diversity and inclusion in all forms - gender, religion, ethnicity, LGBTIQ+, disability, and neurodiversity.
Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply.
For more information about our work, working for the Department, diversity and inclusion, and our employment conditions visit the Department website and our Diversity and Inclusion page.
Applicants requiring adjustments can contact the nominated contact person.
This role requires 3 days per week in the DE office and an employee Working with Children Check.
Information about the Department of Education's operations and employment conditions can be located at Preferred applicants may be required to complete a police check and may be subject to other pre-employment checks.
Information provided to the Department of Education will be treated in the strictest confidence.
Please let us know via phone or email if you require any adjustments to ensure your full participation in the recruitment process or if you need the ad or any attachments in an accessible format (e.g., large print) due to any viewing difficulties or other accessibility requirements.
Applications close: 11:59pm 22nd October 2024 To apply for this role, you will be redirected to the Department of Education job application system.
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