Organisation: Department of Jobs, Skills, Industry and Regions Occupation: IT and Telecommunications Reference: VG/101138 A The Department of Jobs, Skills, Industry and Regions is focused on growing Victoria's prosperity, building the productive capacity of our economy and increasing participation – by creating more opportunities for people through skills and jobs; helping businesses and industries to thrive; and building vibrant communities and regions.
For more information, see the DJSIR Strategic Plan 2023-2027.
Established on 1 January 2023, our work spans numerous portfolios, supporting departmental ministers and operating across metropolitan, regional and international offices.
We oversee various public entities, including public corporations, regulatory authorities and specialist boards.
The Department strongly encourages applications from Aboriginal and Torres Strait Islander people and offers reasonable adjustments for applicants with disabilities.
Our values are accountability, integrity and respect, and underpin everything we do.
Fixed term role: until 30 June 2025 Usual hours of work: Full time (flexibility may be available) Usual work location: 121 Exhibition Street, Melbourne (flexibility may be available) The Role The Digital Adviser is responsible for managing the digital presence of Tourism and Events.
This role is the product owner for the Tourism and Events website and collaborates with senior stakeholders and subject matter experts in the development of content and management of digital channels and initiatives.
The responsibilities of the Digital Adviser will include, but are not limited to: Coordinate digital channels for Tourism and Events (websites, social media and e DMs), contributing to content curation and creation, reputation and issues management, strong governance and compliance with digital, brand and communications guidelines, as well as supporting digital channels in the wider portfolio.
Work closely with the Digital Manager, business area, content owners and communications teams to coordinate content planning and digital strategies that meet business needs and performance objectives.
Coordinate the proactive review of website content to ensure it remains useful, accurate and current.
Proactively manage the resolution or escalation of technical issues and the development of new features, modules or sections for the website, including gathering and developing requirements, liaising with the technical team, conducting user acceptance testing and monitoring performance following implementation.
The Team The position of Digital Adviser forms a part of the Strategic Communications branch.
Strategic Communications actively promotes the Victorian Government's role in economic recovery and growth, ensuring it benefits all Victorians – by creating more jobs for more people, building thriving places and regions, and supporting inclusive communities.
We do this by connecting with communities, business and industry and other stakeholders to build awareness, inform, educate and/or change behaviour as part of delivering the government's projects, initiatives and commitments.
About You The successful candidate will ideally have the following skills and experience: Demonstrated experience in managing digital channels (websites, social media and e DMs) including the ability to set clearly defined objectives and priorities, plan and manage workload and schedules, reviewing, prioritising, and adjusting as required.
Demonstrated experience in product ownership, including expertise in content strategy and content management, information architecture, user experience and interaction design, performance measurement/analytics, identifying and managing technical improvements, and compliance with digital standards and guidelines.
Demonstrated analytical skills to review data from various sources, synthesise and interpret clear insights and recommendations; to identify and document technical issues and conduct testing; and to develop requirements for new features.
Further Information For a confidential discussion, please contact Jacqui Mitchell at ******.
The department is committed to creating and maintaining a child safe organisation.
We have zero tolerance of child abuse and are committed to taking the necessary steps to protect children from harm by adopting a preventative, proactive and participatory approach to child safety in accordance with the Child Safe Standards.
Successful candidates will be required to undergo a National Police Records Check prior to commencing employment with the Department.
For further information on the position, please refer to the attached position description.
Please note: We are accredited as a Disability Confident Recruitment (DCR) organisation and committed to inclusive recruitment.
If you require an adjustment to participate in any stage of the recruitment process or have a particular requirement to be communicated with by either telephone or email only, please notify the DJSIR Recruitment Team at ****** with the position number in the subject line.
How to Apply Please click the 'Apply Now' button.
As part of the application process, you will need to provide a copy of your resume and a cover letter addressing the key selection criteria outlined in the position description.
Applications close at midnight on 28 June 2024.
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