Workers' Compensation (Insurance & Superannuation) Full time Add expected salary to your profile for insights Eligibility Specialist | Personal Injury | Melbourne At Allianz, we're proud to be one of the world's leading insurance and asset management brands, with a workforce as diverse as the world around us. We care about our customers, which is why we hire the very best people to further our commitment to securing the future of our customers, partners, and the community so we're ready when they need it most. We offer our people a workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility. Join us and share your ideas, be inspired, give back and feel proud to be a part an organization doing meaningful work that matters like tackling climate change, mental health, and well-being. Let's care for tomorrow, so we can create a better future together, for everyone. We are looking for an Eligibility Specialist based in our Melbourne office. You'll be responsible for: Making initial liability decisions within the quality decision making framework Assessing the need for referrals and investigative tools to expedite information gathering Demonstrating strong customer service and time management skills Ensuring a positive experience for our stakeholders and providing effective strategies for liability outcomes Accurate assessment, determination, and calculation of entitlements on accepted claims About you: Experience in Personal Injury and Worker's Compensation Basic understanding of the WIRC Act 2013 and associated Work Safe policies and guidelines pertaining to initial entitlement determinations Strong customer service attributes incorporating excellent written and verbal communication skills Ability to meet deadlines Knowledge of Work Safe operating models and IT systems What's on offer: Be part of a team that's open-minded, supportive, and genuinely focused on customer outcomes. A sense of belonging in the workplace, where you are welcomed and encouraged to bring your most authentic self to work. An employer that is committed to supporting your work/life balance and is always open to conversations about flexible & remote working. Access to over 10,000 on-demand learning resources and programs, to support you in taking control of your career development. insurance products. Deals and discounts across a great range of retail, tech, and travel brands, and offers for health and well-being. Initiatives to support your financial wellness through selected discounted Allianz insurance products, superannuation matching, salary sacrificing, novated leasing and our referral bonus scheme. The opportunity to take part in our Employee Share Purchase Program- own a piece of your employer. About Allianz At Allianz, we care about everything that makes you, you. We believe in an equitable workplace that celebrates diversity and inclusion, where people of all genders, ages, religions, sexual orientations, abilities, and work statuses are not only welcomed, but valued for the perspectives and talents they bring to work. We are committed to fostering an environment where everyone can thrive, grow, and contribute their unique perspectives to our collective success and reach their fullest potential. Adjustments and support If you require any support and adjustments to participate equitably in our recruitment process, we encourage you to reach out to for a confidential conversation. Join us. Let's care for tomorrow. Whether you're an insurance professional or just starting out, Allianz have a wide range of opportunities to help you take the next step. Join a global leader, work with a diverse group of people and see how far you can go in a positive, rewarding environment. The Allianz Australia Group operates across Australia and New Zealand. It delivers a wide range of personal, commercial and corporate insurance products and services. Over 3 million policy holders and more than 50% of Australia's top 200 BRW companies rely on us for their insurance needs. With over 4500 staff, Allianz Australia is a wholly-owned subsidiary of the Allianz Group, one of the world's largest financial services companies. Come and work at Allianz and have the opportunity to grow your career with us. Whether you're an insurance professional or just starting out, Allianz have a wide range of opportunities to help you take the next step. Join a global leader, work with a diverse group of people and see how far you can go in a positive, rewarding environment. The Allianz Australia Group operates across Australia and New Zealand. It delivers a wide range of personal, commercial and corporate insurance products and services. Over 3 million policy holders and more than 50% of Australia's top 200 BRW companies rely on us for their insurance needs. With over 4500 staff, Allianz Australia is a wholly-owned subsidiary of the Allianz Group, one of the world's largest financial services companies. Come and work at Allianz and have the opportunity to grow your career with us. Researching careers? Find all the information and tips you need on career advice. #J-18808-Ljbffr