PAY BANDING: $63k-$77k + Super + Salary Packaging NOT FOR PROFIT: Salary package up to $15,900 per annum each FBT year plus further meals and entertainment benefits up to $2649 pa OPERATIONAL HOURS: Fixed term till 30/6/25, 38 hours per week - 8:54am-5:00pm Monday to Friday About the Job As an Employment Consultant you will use your skills to support and guide clients to attain suitable, meaningful employment opportunities that lead to sustainable employment outcomes.
You will use your customer service skills to build rapport with your clients, assist them on their employment journey and to overcome barriers to employment.
Developing and maintaining relationships with key stakeholders as part of managing the referral & intake process of job seekers into their chosen program with Match Works Assessment of job seeker skills, abilities, identification of barriers and intervention strategies In consultation with our job seekers, develop and maintain work preparation strategies, job seeking strategies, tailored interventions (including other service providers) and employment support activities Reverse marketing of job seekers to achieve sustainable employment opportunities Provide pre-employment assistance through vocational counselling, training, job search skills, and work trials/work experience to increase capacity for employment Skills & Experience You are self-driven, resilient, hungry to succeed & experienced in Customer Service (Retail, Hospitality or other).
You love a challenge, fast-paced environments, and have the ability to move agilely through your to-do list.
Strong communication skills, attention to detail in a fast-paced environment Ability to use computer systems, excellent data accuracy & note taking Build rapport, grow & maintain relationships with clients, peers, & job seekers Enjoy achieving KPIs – we aren't selling cars; we are securing meaningful work for vulnerable individuals Hold a current NDIS Worker Screening check or are willing to obtain one Benefits & Culture As a part of gen U, Match Works are a group of passionate, driven people who want everyone's lives to be happier and healthier, especially people with disabilities, the aging and those experiencing disadvantage.
We operate solely for community benefit and invest back into the same communities in which our services are delivered.
Investment in you: In addition to a comprehensive induction program & ongoing professional development, gen U is committed to providing opportunities for career progression.
Commitment to staff Health & Wellbeing: 24/7 access to an innovative, holistic employee assistance program that supports your emotional, mental, financial, and physical health.
Increase your take home pay: Salary package up to $15,900 per annum each FBT year plus further meals and entertainment benefits.
Employee Discount Program: Save money with employee discounts and savings at over 450 of Australia's most loved retailers and service providers including Coles, Woolworths & JB HI-FI.
Study Scholarship: All gen U employees are eligible for a 25% scholarship towards undergraduate and postgraduate courses at Torrens University.
Focus on Work-life balance: 13 days personal leave and 10 Well-being days per year for full-time staff and pro-rata for part-time staff, paid parental leave and ability to purchase extra leave.
Workplace Culture: Become a part of the Match Works family with positive and collaborative workplace culture, recognition programs and connections with new people who inspire, mentor and lead.
Employee Referral Program: Refer a candidate to work for us and if successful receive a bonus after they successfully complete their 6 month qualifying period.
At Match Works, we believe everyone deserves the opportunity to work.
That is why, every year, we help thousands of people from all backgrounds, ages, and abilities to find sustainable employment.
We are also part of the gen U family, and we proudly reinvest our profits back into the communities we work within to help people lead their best lives! Match Works has a long and successful history as an employment services provider where we have improved and enriched the lives of individuals through pathways to ongoing, sustainable employment whilst providing effective recruitment solutions for employers.
Our people work for us because they are rewarded, developed and take great pride in working for a not-for-profit that benefits so many.
Applicant screening may take place prior to the advertisement closing, so we encourage you to get your application in.
If this sounds like a position that suits your current career focus, we would love to hear from you! Contact Match Works is committed to providing accessible, inclusive and equitable recruitment processes for all candidates.
For further details please contact Tanya Levick on 0400 560540 or at If you require any support or reasonable adjustments during the recruitment process, please email At Match Works we're committed to providing a work environment which is inclusive to all, we encourage applicants from people of all ages, nationalities and abilities and cultures including indigenous peoples, LGBTQIA+ community and people with a disability.
Don't meet every single requirement? At Match Works we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply.
You may be just the right candidate for this or other roles.
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