Field Service Technician VIC Where do people love what they do, and being great at what they do? At Swisslog, that's where! Our teams are the heart of a world-leading Robotics company that's harnessing the power of technology to shape the future of intralogistics. The result? We're transforming performance and efficiency for customers across the globe, giving them the vital edge in their markets. Responsibilities Become a pivotal member of our customer service team, playing a critical role in ensuring the seamless operation of Material Handling Systems (MHS) for our valued customers. Leverage your technical expertise to diagnose and resolve complex mechanical and electrical issues with precision, while fostering a collaborative and results-oriented atmosphere within your team. Proactively identify and address potential problems, maximising uptime and efficiency for our customers. Maintain meticulous records and adhere to all safety protocols, ensuring a safe and compliant work environment. Contribute to innovative solutions that optimize service delivery and cost-effectiveness, while being inspired by the cutting-edge technology at the heart of our operations. Application Requirements What you need to succeed: Three years of hands-on experience is essential, along with a valid driver's license and on-call flexibility. Expertise in diagnosing and repairing mechanical and electrical systems, consistently providing exceptional service. Natural leadership skills, motivating and guiding a team towards shared goals. Strong organisation and time management skills to keep on top of deadlines and priorities. Adherence to all safety protocols. Passion for technology and problem-solving, being a self-starter and quick learner eager to dive into new challenges. Excellent communication skills, building rapport while explaining technical concepts clearly. #J-18808-Ljbffr