Fincrime Escalations Officer

Detalles de la oferta

Office: Mexico City About Revolut People deserve more from their money.
More visibility, more control, and more freedom.
Since 2015, Revolut has been on a mission to deliver just that.
Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 45+ million customers get more from their money every day.
As we continue our lightning-fast growth, 2 things are essential to our success: our people and our culture.
In recognition of our outstanding employee experience, we've been certified as a Great Place to Work.
So far, we have 10,000+ people working around the world, from our offices and remotely, to help us achieve our mission.
And we're looking for more brilliant people.
People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution.
About the role The Financial Crime Operations department is at the forefront of Revolut's efforts to keep customers and their money safe.
Our colleagues work directly with customers to resolve issues and flag any potential concerns.
Using cutting-edge technology, we work to prevent financial crime in a way the banking world has never seen before.
The objective of this role is to perform risk assessment and make decisions for the high-risk cases which are escalated from the business, specifically for PEPs and other higher risk customer types.
This position will report directly to MLRO (DMLRO).
What you'll be doing Acting as the escalation point and ensuring the cases of anti-financial crime matters, including anti-money laundering, sanctions, fraud, data privacy/cyber-security, and other regulatory inquiries, have been investigated, resolved and/or escalated when necessary in a timely manner.
Working on escalated alerts or tickets and complying with the expected times of resolution.
Participating and collaborating with management as needed in projects, testing and implementation of new processes.
Participating on ad hoc requests for training, projects or process improvement, etc., if needed from management.
What you'll need Experience as compliance/anti-financial crime officer in a major financial institution.
Exposure in Fin Crime operations, acting as the escalation point and ensuring positive hits are investigated and escalated as required in a timely manner.
Deep knowledge of AML and sanctions regulations (e.g., JMLSG, ML regulations, OFAC, POCA, etc.).
Experience in operating a variety of internal and external systems and databases in order to complete investigations.
An ability to review policies and procedures and advise if changes are required when necessary.
A skill to present a summary and proposed conclusion to management in a timely and clear manner, including proposals to implement appropriate steps to mitigate risk and/or monitor it.
Project management knowledge and experience with clear examples of success.
An ability to communicate positively, effectively, and efficiently, written and on camera with various stakeholders.
Nice to have Fluency in other languages.
Experience in an escalation team.
Building a global financial super app isn't enough.
Our Revoluters are a priority, and that's why in 2021 we launched our inaugural D&I Framework, designed to help us thrive and grow every day.
We're not just doing this because it's the right thing to do.
We're doing it because we know that seeking out diverse talent and creating an inclusive workplace is the way to create exceptional, innovative products and services for our customers.
That's why we encourage applications from people with diverse backgrounds and experiences to join this multicultural, hard-working team.
Refer to our Data Privacy Statement for Candidates for details on our data handling practices during your application.
Benefits at Revolut No ping pong tables or bean bag chairs, just benefits you actually want.
Get what you need to succeed Financial benefits that show we value your work.
Flexibility to work from home, the office or abroad.
A free Revolut Metal subscription loaded with perks.
Exciting events year-round so you can get to know your team.
Check out Benefits.
Discover our values.
We believe that any success at Revolut comes from two things: our people and our culture.
Our culture is our DNA; it defines who we are, how we operate, and how we handle disagreements with each other.
We operate, hire, develop, and promote brilliant people based on the values below.
Culture Get It Done: Revoluters always push through! We stopped listening to excuses a long time ago - we care about results.
We believe that grit, determination, skill, smartness, and courage can break through almost any wall.
Deliver WOW: We love building great products, we love delighting our customers, we love turning the complexity of a chaotic world into the simplicity of a beautiful solution that truly solves customer needs.
Dream Team: We select, coach, and retain the top talent only and give them all the support to achieve greatness.
Never Settle: Revolut is for those who always strive for excellence, for those who want to become the best in the world at what they do, for those who would never settle for less.
Revolut is for 10x people.
Think Deeper: Logic, reason, and common sense prevail over everything else in decision making at Revolut.
We are open-minded, we listen, and we are always in search of the truth.
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