Helpdesk Desktop Support Specialist

With over 170 years of innovation, G+D is dedicated to making the lives of billions of people more secure.
Our journey is fuelled by a passion to create sustainable, cutting-edge solutions.
Now, we're looking for a dynamic Helpdesk Desktop Support Specialist to help us continue this mission.
If you're ready to make a significant impact in a prestigious company, we're excited to welcome you! Your responsibilities Provide stellar technical support and training to our dedicated staff.
Manage fault logging, track issues, and escalate complex challenges efficiently.
Set up and maintain our cutting-edge computer systems and software, ensuring everything runs smoothly.
Maintain meticulous records and ensure data integrity through scheduled backups.
Offer support across various platforms, ensuring all team members are tech-equipped and confident.
Work closely with our IT team to maintain, upgrade, and troubleshoot systems, making sure we're always ahead of the curve.
About you You've completed Year 12/VCE or equivalent TAFE study and have an IT-related tertiary qualification.
You boast certifications from big names like Microsoft, Cisco, or Citrix.
You're a tech wizard with deep knowledge of everything from Microsoft Windows Servers to virtualisation technologies.
Your communication is as strong as your troubleshooting skills.
You're a creative thinker, a diligent worker, and an invaluable team player who's always ready to help.
What's on offer Be part of a global leader with a history-rich backdrop.
Dive into challenges that inspire growth and innovation.
Work in an environment that appreciates your hard work and vision.
Friendly and collaborative working environment.
Employee Assistance Program.
Novated leasing available.
You will be surrounded by likeminded professionals who are passionate about G+D Values: Innovative – Ahead of time & Joy of change.
Reliable - Live your role & Confidence in performance.
Collaborative – More through diversity & Win together.
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